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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Convuent logo
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Convuent online reputation management software can be accessed anywhere, round the clock. You do not need to bother yourself with its maintenance and extra installation cost. If you wish, however, it can be installed in iOS & Android. Users will find help in doing response management, campaign management, sentiment analysis, social media monitoring, review monitoring etc. Managing negative feedback is quite easy with this software. It acts as a customer review platform and allows social sharing. Users will be notified as and when reviews on your brand/product are published online. It has Review Widget that allows you to select the best reviews from multiple platforms to show on your site. Read more fetch.review offers an exceptional online review management solution designed for seamless use. It empowers businesses to effortlessly manage multiple locations with just a click, enhancing online visibility and customer engagement. By utilizing innovative QR code technology, Fetch allows businesses to unlock reviews through a quick scan, easily integrating this feature into thank-you cards or in-store displays. The platform simplifies the process of maintaining an up-to-date customer database by enabling easy importation of client lists via CSV files. Business owners can directly respond to reviews through Fetch, strengthening customer relationships and showcasing responsiveness. With SMS and email integration, it becomes a breeze to invite more customers to leave reviews, boosting a business's online reputation. One of Fetch's standout features is its user-friendly interface, making it one of the simplest yet most powerful tools for managing online reviews. It's designed to not only safeguard their reputation by preventing negative feedback from going public but also to elevate their business's presence on platforms like Google Maps. Whether you're handling one business or many, Fetch provides all the tools necessary for comprehensive online reputation management, ensuring their brand shines brightly in the digital world. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    67%
  • Momentum
    62%
  • Popularity
    62%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    62%

Features

Total Features
7 Features
2 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.8/5 8 user ratings
    Not Available
    Rating Distribution
    • Excellent

      75%
    • Very Good

      25%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Custom

    Premium Custom

    Growth Custom

    Standard Subscription Others

    Medium Subscription Others

    Large Subscription Others

     
    View Detailed Pricing
    View Detailed Pricing

    Vendor information

    Company Details Located in: California, United States

    Not available

    Contact Details

    Not available

    https://convuent.com/

    Not available

    https://fetch.review/

    Social Media Handles

    Not available

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