ConnectWise Automate vs Colasoft Capsa Comparison

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ConnectWise Automate

Network Monitoring Software

4.2 302 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Colasoft Capsa

Network Monitoring Software

5 1 user ratings

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Overview

Description

ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue network bottlenecks, application performance issues, and security threats before your clients even know what happened. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic. ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients. Read more

Capsa, a portable network performance analysis and diagnostics tool provide tremendously powerful and comprehensive packet capture and analysis solution with an easy-to-use interface allowing both veteran and novice users the ability to protect and monitor networks in a critical business environment. TCP packets reveal information to troubleshoot slow networks, like slow website response, CRM transactions and downloading, etc. It helps to run packet capture and analysis at a pre-defined time automatically, which can be scheduled to run one time, daily, or weekly. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
Starts at $995.00.

SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

63%
Popularity

83%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

70%
Momentum

60%
Popularity

66%

Features

Total Features	11 Features	5 Features
Common Features for All	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 8 More - Show Less	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows	SaaS/Web/Cloud Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.2/5 302 user ratings	5/5 1 user ratings
Rating Distribution	Excellent 47.7% Very Good 34.8% Average 10.9% Poor 2.3% Terrible 4.3%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
User Sentiments	Robust Automation Capabilities, Extensive Third-Party Integrations, Powerful Scripting Engine, Comprehensive Remote Management Steep Learning Curve, Occasional Software Bugs, Slow Support Response Times, Outdated User Interface	Not Available
Review Summary	User reviews of ConnectWise Automate highlight its powerful automation capabilities, particularly for remote management, patching, and scripting. While users appreciate its robust features and integration with other ConnectWise products, they often cite a steep learning curve and complex setup as major drawbacks. A common complaint centers around support, which is perceived as slow and inadequate, with users needing to rely heavily on documentation and third-party assistance. Overall, ConnectWise Automate is considered a valuable tool for MSPs, but its success hinges on a dedicated team and a willingness to invest time in mastering its intricacies.	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $995.00.
Pricing Plans Monthly Plans Annual Plans	ConnectWise Automate Custom	Single Seat Perpetual License $995.00 $995.00 5 Seat Perpetual License $4,475.00 $4,475.00
	View Detailed Pricing	View Detailed Pricing

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