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Paychex Flex

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Overview

Description Cometchat is a chat API and in-app messaging tool for mobile and web apps. It allows the addition of a multimedia text chat to web or mobile apps. Cometchat helps to organize users’ chats into group or private chat where they can collaborate, share media and a lot more while maintaining their privacy. It comes with in-built monetization, 92 different platforms. Cometchat also has a Real-Time Language Translation that accurately translates live chat, so there is no issue of language barrier when users are chatting with others from other parts of the globe. Vibrant stickers and emojis are also available to make chatting even more fun and style filled. Cometchat also has features like broadast messaging, voice notes, video and voice call, guest login support, a fully customizable outlook and other essential features of a chat platform. Cometchat can be used in various cases including banking, gaming, social media, e-learning and more. Read more Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $87.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $1.00.

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 141 user ratings
3/5 763 user ratings
Rating Distribution
  • Excellent

    70.2%
  • Very Good

    12.8%
  • Average

    1.4%
  • Poor

    0%
  • Terrible

    15.6%
  • Excellent

    37.2%
  • Very Good

    12.8%
  • Average

    3.5%
  • Poor

    2.5%
  • Terrible

    43.9%
User Sentiments

    Excellent Customer Support, Easy to Use Interface, Extensive Feature Set, Wide Range of Integrations

    Inadequate Plugin Functionality, Bugs and Technical Issues, Slow Support Response Times, Limited SDK Functionality

    Developer-Friendly API, Flexible and Customizable Platform, Comprehensive Communication Solutions, Real-time Communication Capabilities

    Inconsistent Customer Support, Account Suspension Issues, Confusing User Interface, Occasional Service Outages

Review Summary

Users laud CometChat's ease of use, praising its simple setup process, user-friendly interface, and straightforward documentation. They appreciate the platform's customizability and flexibility, highlighting the ability to tailor it to specific requirements and seamlessly integrate it with existing systems. Many reviewers commend CometChat's robust feature set, citing its comprehensive messaging capabilities, group chat functionality, and file-sharing options as key strengths. Additionally, users express satisfaction with CometChat's customer support, describing it as responsive, knowledgeable, and proactive in addressing queries and resolving issues.

Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $87.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $1.00.
Pricing Plans
Monthly Plans Annual Plans

Developer Free

Essentials $87.00 $109.00 per month

Pro $423.00 $529.00 per month

Custom Custom

Active User Hour Plan $1.00 $1.00 per user

Named User Plan $150.00 $150.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Twilio Flex Demo - Twilio Flex - Chat
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Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Denver, Colorado Founded in: 2009 Located in: California, United States
Contact Details

Not available

https://www.cometchat.com/

Not available

https://www.twilio.com/flex

Social Media Handles

Not available

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