Hotjar |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | Sprig is a versatile product research platform that enables you to capture real-time information from your consumers, with video interviews, idea testing, and microsurveys. It enables learning from your clients quickly and easily throughout every level of development. With Sprig, you can save the effort of hiring, arranging, and performing individual user interviews by recording your interview questions and identifying your target audience. You can hear the participant’s tone of voice and see their facial expressions. You can also get transcripts of each interview that have been automatically evaluated. Sprig provides easy-to-understand user insights at every step of development and its comprehensive approach to research gives in-depth insights within hours, rather than weeks of gathering and evaluating data. You can collect input from your consumers before launching your new idea, design, and/or message by doing quick and remote concept testing with Sprig. You can improve your product and acquisition funnels by surfacing user information through in-product, email, or link microsurveys. Additionally, you can conduct research with individual consumers at specified times, resulting in hyper-relevant feedback, greater response rates, and increased data confidence with Sprig. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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6 Features
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| Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
User Journeys
User Research
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Free Free Essentials $79.00 $79.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: New York, NY | Located in: San Francisco, California |
| Contact Details |
(720) 408-5363 |
Not available |
| Social Media Handles |
Not available |
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