UserTesting |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | Discuss.io is a people experience platform that helps companies to transform their customers’ experiences into insights. This enables companies to make informed strategies and smart decisions faster. Discuss.io comes with pre-session features that drive efficiency. It also offers unique ways to engage with customers, capture their best moments and automate insights. A team of professionals comes with Discuss.io that gives its standard support to users with everything, right from training resources to tech help and more. The platform enables companies in concept and product development with faster innovation. With its messaging features, users can start ads and campaigns to amplify their efforts. They can even make their competitors’ assessments in order to identify their own advantages and discover new ways to win more deals. Finally, it also makes it easier for users to understand their customers' changing POVs, and their unmet needs and think of new ideas to fulfil them. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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6 Features
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| Common Features for All |
Animation
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Usability Testing
User Journeys
User Research
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Animation
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Usability Testing
User Journeys
User Research
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Discuss.io Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos | Not Available |
+ 2 More
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| Company Details | Located in: New York, NY | Located in: Seattle, Washington Founded in: 2012 |
| Contact Details |
(720) 408-5363 |
+1.866.557.6716 |
| Social Media Handles |
Not available |
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