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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloudbeds logo
Hotel Management Software

4.3 469 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eZee Absolute logo
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Overview

Description Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties. Read more eZee Absolute hotel management software comes with a lot many hotel property management features and is mobile-friendly too. POS and online booking facilities are available with this software. GDS/OTA integration helps to improve your hotel brand recognition globally by allowing you to broadcast the room tariff rates, packages and their availability to the network. This way more secured deals can be made and attract guests from far and wide. Reservations and guests reviews management are also possible using eZee Absolute hotel management software. If you wish to manage the affairs of more than one hotel using this software, it is doable as it supports multi-property. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $108.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $45.00.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    93%
  • Momentum
    63%
  • Popularity
    96%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    89%
  • Momentum
    62%
  • Popularity
    90%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 2 Most Worthy # 1 Highly Rated

Features

Total Features
13 Features
13 Features
Common Features for All
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Hotel Group Management Helps in managing a chain of hotels under a particular group
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 10 More - Show Less
    • Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Hotel Group Management Helps in managing a chain of hotels under a particular group
      Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 10 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 469 user ratings
    4.6/5 148 user ratings
    Rating Distribution
    • Excellent

      71.2%
    • Very Good

      11.9%
    • Average

      3.4%
    • Poor

      3.6%
    • Terrible

      9.8%
    • Excellent

      71.6%
    • Very Good

      23%
    • Average

      2%
    • Poor

      2%
    • Terrible

      1.4%
    User Sentiments

      Excellent Customer Support, User Friendly Interface, Extensive Integrations, Reliable Channel Management

      Occasional Software Bugs, Limited Customization Options, Inadequate Accounting Integration, Complicated Onboarding Process

      Not Available
    Review Summary

    Overall, Cloudbeds is a user-friendly and reliable SaaS solution for the hospitality industry. Many users praise its comprehensive features, ease of use, and efficient customer support. It has received positive feedback for its reservation management capabilities, integration options, revenue optimization tools, and reporting functionality. However, some users have reported occasional issues with the system's stability and have suggested improvements in its user interface and mobile app. Additionally, pricing concerns have been raised, with some users expressing that the cost may be a consideration for smaller businesses.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $108.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $45.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Cloudbeds Platform $108.00 $108.00 per month

    Cloudbeds Enterprise Platform Custom

    Classic $45.00 $50.00 per month

    Elite $71.00 $79.00 per month

    Star $80.00 $89.00 per month

    Champion $106.00 $118.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Software Built Just for Vacation Rentals
    + 1 More
    Stay View
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: San Diego, California Founded in: 2012 Located in: Gujarat, India Founded in: 2005
    Contact Details

    Not available

    https://www.cloudbeds.com/

    +91 97277 09911

    https://www.ezeeabsolute.com/

    Social Media Handles

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