Closer vs BigRadar Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Closer

Live Chat Software

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigRadar

Live Chat Software

4.8 4 user ratings

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Overview

Description

Closer is a Communication platform to talk with your future customers. The software offers features like text chat, audio, and video calls, presentation mode, co-browsing, and rich messages in one tool. It offers an advanced routing for the right messages to your inbox. Share and receive photos, videos, and any other documents with your customers. Schedule Meetings and Generate Leads. Small, Medium and Large companies make use of the software. Read more

BigRadar is a platform that is used by both the team member and customer of any messages sent by sending various notifications so that no message is left unresponded or unattended. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in the Bahamas. You can send email to your user base by segments and other parameters. If your customer steps away and doesn’t see your message, BigRadar automatically sends messages to their email where they can continue the conversation. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
Starts at $39.00.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

60%
Momentum

62%
Popularity

70%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

66%
Momentum

61%
Popularity

69%

Features

Total Features	9 Features	5 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.8/5 4 user ratings
Rating Distribution	Not Available	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%
		Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $39.00.
Pricing Plans Monthly Plans Annual Plans	Closer Custom	Basic $39.00 $39.00 per month Pro $61.00 $61.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Closer Alternatives	View All BigRadar Alternatives