BirdEye |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more | Octoparse VOC is a revolutionary AI-native tool that will transform the way they gather and analyze customer feedback. With Octoparse VOC, they can receive reliable and actionable consumer insights within seconds. This advanced technology quickly surfaces customer pain points, drivers, and sentiments from online reviews, making it easier for them to understand the preferences of their target audience. This adaptive NLP model and Generative AI, Octoparse VOC create human-quality insights reports at scale. This tool helps them identify areas where they can win market share, allowing them to take effective action and soar to the top of their industry. Octoparse VOC streamlines the data collection process by centralizing reviews in a matter of minutes. Simply provide a URL, keyword, or ASIN, and This top-tier data collection technique will collect and organize authentic reviews for them. Plus, the data is automatically updated so they can always have the most up-to-date information at their fingertips. Read more |
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| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
4 Features
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5 Features
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| Common Features for All |
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $39.00 $39.00 per month Advanced Custom |
Free Free Essential $65.00 $79.00 per month Scale $199.00 $249.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 10 More
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Not Available |
| Videos |
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| Company Details | Located in: Kerala, India Founded in: 2018 | Located in: Diamond Bar, California - 91765 |
| Contact Details |
+91 8129118419 |
+1 626-778-0099 |
| Social Media Handles |
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Not available |
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