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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloodot logo
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

fetch.review logo
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Overview

Description Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more fetch.review offers an exceptional online review management solution designed for seamless use. It empowers businesses to effortlessly manage multiple locations with just a click, enhancing online visibility and customer engagement. By utilizing innovative QR code technology, Fetch allows businesses to unlock reviews through a quick scan, easily integrating this feature into thank-you cards or in-store displays. The platform simplifies the process of maintaining an up-to-date customer database by enabling easy importation of client lists via CSV files. Business owners can directly respond to reviews through Fetch, strengthening customer relationships and showcasing responsiveness. With SMS and email integration, it becomes a breeze to invite more customers to leave reviews, boosting a business's online reputation. One of Fetch's standout features is its user-friendly interface, making it one of the simplest yet most powerful tools for managing online reviews. It's designed to not only safeguard their reputation by preventing negative feedback from going public but also to elevate their business's presence on platforms like Google Maps. Whether you're handling one business or many, Fetch provides all the tools necessary for comprehensive online reputation management, ensuring their brand shines brightly in the digital world. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.00. Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    75%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    62%

Features

Total Features
4 Features
2 Features
Common Features for All
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Social Media Metrics Users can measure and improve social media marketing performance
  • + 1 More - Show Less
    • Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Social Media Metrics Users can measure and improve social media marketing performance

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.00. Offers Custom plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $39.00 $39.00 per month

    Advanced Custom

    Standard Subscription Others

    Medium Subscription Others

    Large Subscription Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots One Inbox For All Your Online Customer Interactions
    + 10 More
    Not Available
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: Kerala, India Founded in: 2018

    Not available

    Contact Details

    +91 8129118419

    https://www.cloodot.com/

    Not available

    https://fetch.review/

    Social Media Handles

    Not available

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