Yext |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more | ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based. Read more |
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| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
4 Features
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8 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| User Sentiments |
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Centralized Review Management, Excellent Customer Support, User Friendly Interface, Improved Local SEO Performance Limited Third-Party Integrations, Occasional Software Glitches, Social Media Management Functionality, Delayed Review/Listing Updates |
| Review Summary |
Not Available
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Overall, Chatmeter receives positive reviews from users, being praised for its user-friendly interface, which allows for easy setup and management of surveys, as well as its customizable features and ability to integrate with various platforms. However, some users have noted that the reporting and analysis features could be improved, and the cost may be a drawback for some. Additionally, some users have experienced occasional bugs and glitches, which can be frustrating. |
| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $39.00 $39.00 per month Advanced Custom |
ChatMeter Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 10 More
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| Videos |
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| Company Details | Located in: Kerala, India Founded in: 2018 | Located in: San Diego, California |
| Contact Details |
+91 8129118419 |
619-795-6262 |
| Social Media Handles |
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