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Overview

Description Clixtell is a call tracking tool that comes with intuitive features such as measuring call tracking, conversion intelligence, detailed click and call reports, live dashboard, dynamic phone insertion, and more. With the call attribution feature, the tool reveals specific keywords and campaigns that result in more calls and conversions. Users can seamlessly measure phone calls from various marketing channels while accessing the recordings of entire customer journeys. Call analytics then constantly showcases the performance of all campaigns. Users can choose from a list of thousands of local and toll-free numbers to make calls for maximum possible reach and answer-rates. Other products include Click Fraud Protection that protects the PPC campaigns of digital marketers against click fraud from competitors, bots, and click-farms through an automated system. This includes support for both Google and Bing advertisements in the form of detailed reports that users can present to their advertisers as proof of invalid clicks. Read more CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.00.
  • Free Trial Available
  • Starts at $99.00.

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.9/5 28 user ratings
4.4/5 352 user ratings
Rating Distribution
  • Excellent

    89.3%
  • Very Good

    10.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    52.8%
  • Very Good

    37.8%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    2%
User Sentiments
    Not Available

    Ease of Use, Great Customer Service, Effective Mass Communication, Call Tracking & Recording

    Confusing IVR setup, Occasional Glitches & Bugs, Limited Reporting Features, Unintuitive Number Porting

Review Summary
Not Available

CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $8.00.
  • Free Trial Available
  • Starts at $99.00.
Pricing Plans
Monthly Plans Annual Plans

Basic $8.00 $10.00 per month

Standard $24.00 $30.00 per month

Advanced $64.00 $80.00 per month

PAY AS YOU GO Others

LITE $99.00 $99.00 per month

STARTUP $199.00 $199.00 per month

GROW $299.00 $299.00 per month

PRO $599.00 $599.00 per month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Los Angeles, CA Located in: Santa Monica, California Founded in: 2004
Contact Details

+1 888-881-2549

https://www.clixtell.com/call-tracking

(877) 897-3473

https://www.callfire.com/

Social Media Handles

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