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Overview

Description ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base. Read more APertain is a Mobile Customer Engagement Platform that every mobile developer needs but lacks the resources to design and manage. Push Notifications, Rating Prompts, App Analytics, In-App Support, Feedback Prompts, In-App Surveys, Upgrade Message Push, and Pertain EngineTM, are only some of the features provided by APertain. Every publisher should have equitable access to an enterprise-level Customer Engagement Platform at a reasonable price, according to APertain. APertain decides to improve an app's Monthly Active Users. Their mission is to transform their customers' revenue/business models so that they may focus on their core strengths while leaving the User Engagement efforts to APertain. If they create a compelling product, APertain will ensure that the user recognizes it and creates the necessary app usage to improve their customers' bottom line. You'll be able to form fantastic collaborations with a variety of mobile developers to integrate APertain's fantastic User Engagement features into a variety of apps. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $20.00. Offers Free-forever plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • 24/7 (Live rep)
  • Business Hours
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 453 user ratings
Not Available
Rating Distribution
  • Excellent

    64.9%
  • Very Good

    28.5%
  • Average

    4.6%
  • Poor

    1.3%
  • Terrible

    0.7%
Not Available
User Sentiments

    User-Friendly Interface, Robust Customer Success Management Functionality, Excellent Customer Support, Effective Salesforce Integration

    Limited Reporting Functionality, Occasional Software Bugs, API Limitations, Lack of Flexibility for Certain Features

    Not Available
Review Summary

ClientSuccess is widely praised for its user-friendly interface, robust reporting capabilities, and excellent customer support. Many reviewers highlight the software's ability to provide deep insights into client relationships and engagement, enabling businesses to identify areas for improvement and make data-driven decisions. Additionally, its customization options and scalability are seen as major strengths. However, some users have expressed concerns regarding the pricing structure and the complexity of setting up certain features. Overall, ClientSuccess is highly regarded as a valuable tool for managing and improving client relationships, with most reviewers recommending it to others.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $20.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Clientsuccess Custom

BEGINNER Free

BASIC $20.00 $20.00 per month

PRO $100.00 $100.00 per month

STANDARD $200.00 $200.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Customer health score Not Available
Videos Video Thumbnail Not Available

Vendor information

Company Details Located in: Lehi, Utah Founded in: 2014 Located in: Chennai, India
Contact Details

Not available

https://www.clientsuccess.com/

Not available

https://www.apertain.com/

Social Media Handles

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