Google Analytics |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![[24]7 Customer Journey Analytics logo](http://images.saasworthy.com/tr:w-128,h-0,c-at_max,e-sharpen-1/customerjourneyanalytics_9494_logo_1666674933_6luco.png){kind=logo}
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| Description | ClickStory is a user session analytics tool that helps users to understand visitors’ behavior, track them and replay sessions. The software provides a clean and simple interface that is quite easy-to-use. Users can gauge a visitor’s motto behind using the site without intruding on their privacy. With the help of the real-time visitor analytics feature of the software, one may know how many users are online, which devices are popular and which are the pages that are most accessed. ClickStory never sells any data and lets users have full control over it. Recording and replaying sessions are the best way to trace a visitor’s journey on the software. One can record the entire journey of a visitor and replay it later for a clear understanding of the visit. Heatmaps tracking feature of the software tests out pages on the website which have been visited the most by filtering a collection of users. Read more | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more |
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| SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
9 Features
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2 Features
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| Common Features for All |
Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Time on site Tracking
User Interaction Tracking
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Solo $49.00 $49.00 per month StartUp $89.00 $89.00 per month Big Brother $199.00 $199.00 per month |
[24]7 Customer Journey Analytics Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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+ 5 More
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| Videos | Not Available |
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| Company Details | Located in: Edmonton, Canada Founded in: 2020 | Located in: San Jose, California |
| Contact Details |
Not available |
+1 650 385 2247 |
| Social Media Handles |
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Not available |
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