Later |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more | Social Champ is an all-in-one social media management tool. That has been essentially designed to rule digital space and let its clients enjoy that position with stellar outcomes. With Social Champ, clients can create innovative posts with relevant images and videos and organise incoming messages and product requests efficiently. This, in turn, comes in handy for enhancing ROI, tracking analytics in real-time, generating reports and making the process of content creation and management a smooth one. It has been, thus, reported by clients to be the best and cleanest tool available for ideal practices of social media management. The procedure follows the steps of publishing, targeting and engaging, performance analysis and scheduling further campaigns as seen fit. Social Champ is a highly flexible social media tool that blends in well with all sorts of organisations. These range from startups, SMBs, agencies, influencers, entrepreneurs and, of course, the marketers and marketing teams. The recycling feature enables marketers to reuse their content with all necessary modifications. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
|
9 Features
|
| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
|
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
Not Available
|
| Review Summary |
Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
Not Available
|
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Clarabridge Engage Custom |
Free Free Champion $26.00 $29.00 per month Business $89.00 $99.00 per month Agency Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 5 More
|
Not Available |
| Videos |
+ 1 More
|
+ 1 More
|
| Company Details | Located in: Reston, VA - 20191 | Located in: Newark, Delaware |
| Contact Details |
+1 571-299-1800 |
+ 1 415-903-5007 |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
