Later |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more | KUKU.io is a social media tool that allows the user to create social media contents and schedule tweets, posts to multiple social networks with its intuitive social media management tools. The software is an official partner almost ten social networks such as Facebook, Instagram, Linkedin, Twitter, Telegram, Pinterest, Google+, Vk.com, OK.ru, and Tumblr. It enables the users to schedule posts on these social networks without any ban. KUKU.io avails the user with features such as filtering out noise or spams and providing broader channel coverage. The user can plan, schedule and optimise contents along with managing the workflow and engage the actions in bulk. The software also provides great marketing features with campaigns and promotions on various social media networks. The software can also be accessed on mobile phones along with white label solutions and on-premises solutions. The software also provides users with a free or freemium version to start off also provides premium consulting or integration services to its users. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
9 Features
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9 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Sentiments |
Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
Not Available
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| Review Summary |
Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Clarabridge Engage Custom |
Indiviual $7.00 $7.00 per month Smart $11.99 $11.99 per month Professional $16.99 $16.99 per month Business $29.99 $29.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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Not Available |
| Videos |
+ 1 More
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+ 3 More
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| Company Details | Located in: Reston, VA - 20191 | Located in: Belarus Founded in: 2015 |
| Contact Details |
+1 571-299-1800 |
Not available |
| Social Media Handles |
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