SocialBee |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more | Kontentino is a useful platform designed for content developers to streamline and track their social media workflow. It cuts down on the huge consumption of time that would have otherwise been unavoidable with manual labour on social media management. Kontentino looks after the three major aspects of social media marketing and management, these include content creation, planning and organising posts, besides teamwork along with their approval. Content creation is not simply limited to attractive website content, but the kind that engages the audience and keeps them interested. This can range from social media write-ups, blog posts and advertisements, all in a single platform for team members to collaborate and explore together. Posts curated on Kontentino offer a live review at every step along with a final review before sending it for approval. An in-built calendar and organiser allows clients or rather, social media managers, to streamline and schedule posts according to time/demand and view them easily. Categorising of this sort also makes it easier to find out the required post instead of shuffling through hundreds of them. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
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# 13 Fastest Growing |
| Total Features |
9 Features
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9 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Sentiments |
Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
User-Friendly Interface, Seamless Collaboration Features, Efficient Content Scheduling, Excellent Customer Support Occasional Bugs and Glitches, Limited Instagram Integration, Lack of Bulk Publishing, Analytics Could Be More Robust |
| Review Summary |
Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
Kontentino is praised for its user-friendly interface, intuitive features, and efficient content scheduling and approval processes. Users appreciate the collaborative tools that streamline communication between team members and clients, improving overall efficiency. While Kontentino has occasional bugs, its customer service is consistently responsive and helpful, resolving issues quickly. The platform's core strength lies in simplifying social media management, enabling teams to work together seamlessly and stay organized. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Clarabridge Engage Custom |
Starter $53.00 $59.00 per month Standard $117.00 $130.00 per month Pro $216.00 $240.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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| Videos |
+ 1 More
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| Company Details | Located in: Reston, VA - 20191 | Located in: Bratislava, Slovakia Founded in: 2014 |
| Contact Details |
+1 571-299-1800 |
+44 800 086 8190 |
| Social Media Handles |
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