CIOPulse vs Thermostat Comparison

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CIOPulse

NPS Software

Visit Website

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CIOPulse is an internal customer feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your customers' devices. Track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Display customer feedback live, enabling your support staff to immediately see how their behavior impacts service quality. Read more

Thermostat is a robust Net Promoter Score (NPS) software, which uses simple yet detailed surveys to offer an accurate view of projected business growth. Several prominent companies such as Warner Music Group, Chatkit, eHealth, etc. depend on this platform’s expertly delivered services. The softwares one question functionality helps businesses eliminate long surveys and extract accurate customer feedback in an efficient manner. With comprehensive reporting facilities, Thermostat offers clear cut insights and various filters to assure easy access to multiple analyses in an instant. Also, users can store significant data in one place for unlimited durations to gain insight into trends over the years. The software is built to specifically create reports on NPS, letting businesses improve their decision-making skills in a planned way. Furthermore, Thermostat lets users easily set up their emails to receive regular updates regarding the latest scores and feedbacks. All processes within the platform are AI-powered and easily customisable letting businesses define fields to add specific categories and display scores with detailed views. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Starts at $40.83. Offers Free-forever plan.

SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

61%
Popularity

65%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

60%
Momentum

66%
Popularity

69%

Features

Total Features	9 Features	16 Features
Common Features for All	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. + 6 More - Show Less	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. + 13 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	NA

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $40.83. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Business Others Corporate Others Enterprise Custom	Free Free Pro $40.83 $49.00 per month Premium $82.50 $99.00 per month Enterprise $165.83 $199.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SoluCX CIOPulse Vs SoluCX FeedbackLink CIOPulse Vs FeedbackLink GrowthScore 4 1 ratings CIOPulse Vs GrowthScore Freshsurvey HockeyStack Surveys CIOPulse Vs HockeyStack Surveys	GrowthScore 4 1 ratings Thermostat Vs GrowthScore HockeyStack Surveys Thermostat Vs HockeyStack Surveys Freshsurvey SoluCX Thermostat Vs SoluCX UserSpeaks 1 1 ratings Thermostat Vs UserSpeaks
	View All CIOPulse Alternatives	View All Thermostat Alternatives