Chili Piper vs BookWhen Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chili Piper

Appointment Scheduling Software

4.6 989 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BookWhen

Appointment Scheduling Software

4.9 604 user ratings

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Overview

Description	Chili Piper is an intelligent appointment scheduling software that facilitates easy scheduling of appointments, meetings, and phone calls. The software is focused on assisting B2B companies and revenue teams increase their customer satisfaction, conversion rates, and attain superior levels of productivity. Chili Piper provides easy ways to schedule a meeting or to start a phone call upon submission of form. It makes use of advanced rules to distribute and qualify leads in real time to the right reps. It further helps in increasing the growth of your company by making your service completely hassle free. You can book appointments, generate automated schedules, and manage payment processing with Chili Piper. It also enables multi location appointment booking to provide a user friendly experience to your clients. You can manage your calendar, your meeting room bookings, and online scheduling with Chili Piper. It assists you in group scheduling, employee scheduling, and automated scheduling as well. The software offers a free trial version to test and try its features apart from a wide array of premium plans to choose from. Read more	Bookwhen is an online booking management platform that is used to handle reservations of any size, including outdoor activities, one-on-ones, music festivals, and so on. It enables you to give out free tickets or charge a fee and take payments online with reminder emails, waiting lists, and automatic confirmation options. With BookWhen, attendees are in charge of their own reservations, including transfers and cancellations. It provides features for attendee list, quick check-in and reporting that allow you to keep track of your reservations. You can customize your booking forms for each event, include disclaimers and check replies, and marketing opt-ins as attachments. You can accept payments online using a payment provider of your choice, offline through a 'pay later' feature. The platform enables you to set up email reminders before the event at a time that you choose. You can customize the field replies on the registration to ensure you have all of the information you want. Additionally, you can create a variety of ticket kinds for any event, such as VIP tickets, group/family tickets, and course tickets. Read more
Pricing Options	Free Trial Available Starts at $15.00.	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 77% Momentum 62% Popularity 88%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 82% Momentum 66% Popularity 84%
SaaSworthy Awards	# 15 Most Popular # 13 Fastest Growing	# 15 Fastest Growing # 12 Most Popular

Features

Total Features	9 Features	9 Features
Common Features for All	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) + 6 More - Show Less	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 989 user ratings	4.9/5 604 user ratings
Rating Distribution	Excellent 67.9% Very Good 26.5% Average 3.6% Poor 0.4% Terrible 1.5%	Excellent 92.5% Very Good 5.5% Average 0.3% Poor 0.3% Terrible 1.3%
User Sentiments	Seamless Salesforce Integration, Easy Meeting Scheduling, Effective Lead Routing, Extensive Integrations Occasional Software Bugs/Glitches, Complex Initial Setup, Inconsistent Time Zone Syncing, Limited Booking Page Customization	Excellent Customer Support, Easy to Use Interface, Wide Range of Features, Extensive Integrations Lack of Refund Options, Inadequate Free Plan, Occasional Technical Issues, Limited Communication Features
Review Summary	Overall, reviewers commend Chili Piper's effectiveness in streamlining communication, lead qualification, and scheduling. They appreciate its user-friendly interface, customization options, reporting and analytics capabilities, and dedicated customer support. The product's ability to integrate with various CRM and marketing automation platforms is also praised. While some users mention occasional glitches and a learning curve during the initial setup, the majority agree that Chili Piper enhances their sales productivity and improves the overall customer experience.	Overall, Bookwhen receives positive feedback from users, earning high praise for its user-friendly interface, ease of use, and time-saving capabilities. Customers appreciate its comprehensive features, such as online booking, scheduling, and payment processing, which enhance their business efficiency. The platform's integration with various tools and applications is also well-received. While some users have reported occasional technical glitches and customer support delays, the majority express satisfaction with Bookwhen's services and recommend it as a reliable solution for managing appointments and reservations.
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Pricing

Pricing Options	Free Trial Available Starts at $15.00.	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Instant Booker $15.00 $22.50 per user / month Handoff $25.00 $37.50 per user / month Form Concierge $30.00 $45.00 per user / month Distro $30.00 $45.00 per month	Free Free Lite $12.50 $15.00 per month Standard $24.16 $29.00 per month Plus $49.16 $59.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Chili Piper Alternatives	View All BookWhen Alternatives