BirdEye |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based. Read more | StackTome is a powerful reputation management software that simplifies the process of gathering positive customer reviews across multiple platforms. With its seamless integration, users can easily import review and order data from their e-commerce and review platforms in just a few clicks. The software allows businesses to segment their audience based on purchase behavior, enabling targeted and personalized review invitation campaigns. By setting up branded email campaigns with automated follow-ups, users can reach customers at the perfect moment to encourage positive feedback. Beyond gathering reviews, StackTome offers advanced tools to track and compare performance metrics like conversion rates, average order values, and customer lifetime value. With a centralized dashboard, users can send campaigns, track performance, and get notified as soon as a review is received. Customer feedback is handled efficiently with options to respond via Zendesk or email and follow up with tailored email sequences. StackTome ensures its reputation stays strong, all while saving time and improving customer satisfaction. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Centralized Review Management, Excellent Customer Support, User Friendly Interface, Improved Local SEO Performance Limited Third-Party Integrations, Occasional Software Glitches, Social Media Management Functionality, Delayed Review/Listing Updates |
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| Review Summary |
Overall, Chatmeter receives positive reviews from users, being praised for its user-friendly interface, which allows for easy setup and management of surveys, as well as its customizable features and ability to integrate with various platforms. However, some users have noted that the reporting and analysis features could be improved, and the cost may be a drawback for some. Additionally, some users have experienced occasional bugs and glitches, which can be frustrating. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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ChatMeter Custom |
Free Free Basic $97.00 $97.00 per month Standard $197.00 $197.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
+ 2 More
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| Company Details | Located in: San Diego, California |
Not available |
| Contact Details |
619-795-6262 |
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| Social Media Handles |
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