ChannelOnline vs CustomerBase Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChannelOnline

CRM Software

3.9 14 user ratings

Get Free Advice

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChannelOnline software is a platform used to streamline key business processes. The software offers built-in CRM functionality tools to manage quotes, contacts, shipping preferences, notes, order history, pricing, and other important details. Collaborate with team to create sales documents with purchase orders and receive updates from one application. Marketers, Small and Medium companies make use of the software. Read more

CustomerBase is a business management software that is specially designed for small businesses so that they can manage their various processes conveniently. The software helps users to monitor their workflow and set their status to “on the go” so that their customers can know when the user is available. CustomerBase allows businesses to create and send professional invoices, automate their payment reminders and receive card payments online. They can set up a payment gateway of their choice and start receiving card payments to improve their cash flow. With CustomerBase, users can create professional-looking estimates where they can include all information, right from terms and conditions and prices to dates and customer notes. This business management software supports two-way text communication between users and customers. Users can even customise this software and automate notifications to keep customers engaged. This is a very useful software for various small businesses like freelancers, photographers, beauty salons, hair salons, tree services, catering businesses, etc. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Starts at $39.00.

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

75%
Momentum

64%
Popularity

65%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

60%
Momentum

60%
Popularity

61%

Features

Total Features	20 Features	6 Features
Common Features for All	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 13 More - Show Less	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 3 More - Show Less
Unique Features	Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online

Reviews & Ratings

User Rating	3.9/5 14 user ratings	Not Available
Rating Distribution	Excellent 35.7% Very Good 42.9% Average 0% Poor 21.4% Terrible 0%	Not Available
	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $39.00.
Pricing Plans Monthly Plans Annual Plans	ChannelOnline Custom	Start $39.00 $49.00 per month Advanced $99.00 $139.00 per month Pro $199.00 $279.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	CRM.io by 500apps 5 2 ratings ChannelOnline Vs CRM.io by 500apps SimpleCRM 4.4 16 ratings ChannelOnline Vs SimpleCRM Second CRM 4 1 ratings ChannelOnline Vs Second CRM Salesdash CRM 4.8 5 ratings ChannelOnline Vs Salesdash CRM SalesCRM ChannelOnline Vs SalesCRM	Client Book CRM CustomerBase Vs Client Book CRM AllClients 4.6 30 ratings CustomerBase Vs AllClients SimpleCRM 4.4 16 ratings CustomerBase Vs SimpleCRM oClient 1CRM 4.3 86 ratings CustomerBase Vs 1CRM
	View All ChannelOnline Alternatives	View All CustomerBase Alternatives