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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Cognito Forms

Online Form Builder Software

4.5 541 user ratings

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Overview

Description Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior. Read more Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $109.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    80%
  • Momentum
    66%
  • Popularity
    72%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    78%
  • Momentum
    68%
  • Popularity
    79%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    89%
SaaSworthy Awards # 19 Highly Rated
Not Available
# 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
5/5 226 user ratings
4.9/5 190 user ratings
4.5/5 541 user ratings
Rating Distribution
  • Excellent

    98.2%
  • Very Good

    1.8%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    85.8%
  • Very Good

    13.2%
  • Average

    1.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    69.9%
  • Very Good

    17.4%
  • Average

    6.8%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments

    Exceptional Customer Service, Fast Turnaround Time, High-Quality Respondents, Affordable Pricing

    Limited Niche Audience Reach, Occasional Data Quality Issues, Survey Platform Limitations, Lack of Self-Service Options

    Ease of Use, Excellent Customer Support, Seamless Integrations, Customizable Surveys

    Limited Reporting Functionality, Occasional Software Glitches, Lack of Certain Features, Limited Survey Customization Options

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

Centiment garners positive feedback from users for its comprehensive social media monitoring capabilities, user-friendly interface, and detailed reporting. The platform efficiently tracks brand mentions, analyzes sentiment, and provides actionable insights, enabling businesses to enhance their social media strategies. Users appreciate the customizable dashboards, which allow for tailored monitoring of relevant metrics. Additionally, Centiment's responsive customer support is praised for its promptness and helpfulness. However, some users have reported occasional technical glitches and limitations in the sentiment analysis accuracy. Overall, Centiment is a well-received social media monitoring tool valued for its robust features and user-centric design.

User reviews consistently praise SimpleSat for its ease of use, integration with various platforms like Zendesk and Autotask, and its exceptional customer support. The platform is appreciated for its ability to quickly gather customer satisfaction data, which helps businesses improve customer service and identify areas for improvement. Some users note a desire for more advanced reporting functionality and customization options, but overall, SimpleSat is considered a valuable tool for managing customer feedback and enhancing customer experience.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $109.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Audience Panel Custom

Survey Tool Free

Research Service Custom

Standard $109.00 $119.00 per month

Pro $229.00 $249.00 per month

Elite $459.00 $499.00 per month

Enterprise Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Denver, Colorado Founded in: 2015 Located in: Seattle, Washington Founded in: 2016 Located in: Columbia, South Carolina Founded in: 2013
Contact Details

+1 720-541-9980

https://www.centiment.co/

Not available

https://www.simplesat.io/

Not available

https://www.cognitoforms.com

Social Media Handles

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