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Atera

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Carbonite logo
Backup Software

4.1 527 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Axcient x360Cloud logo
Backup Software

4.3 30 user ratings

View Details
Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Carbonite is a backup application software that provides flexible data protection. It creates backups without affecting the performance of the system. This software gives a feature of unlimited cloud storage along with remote sharing facility that gives access to files from anywhere. Moreover, this software delivers unlimited protection and has a user-friendly interface that allows easy installation. This software has easy recovery options, using which lost data can be restored in minimum time. The free version of this software is available that allows the user to test services before finalizing the purchase. Read more Axcient x360Cloud is cloud software that backs up and protects Microsoft 365 data. 360Cloud supports cloud-to-cloud backup directly from Microsoft 365 to the Axcient Cloud. Given the critical nature of business data, companies need a secure second cloud option so they are not 100% dependent on Microsoft for data security. Axcient SmartSearch is a feature unique to Axcient x360Cloud. Using SmartSearch, an administrator can quickly complete a full-text search on data across multiple users and across Exchange Online, OneDrive, and SharePoint online. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $4.91.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    66%
  • Popularity
    88%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    78%
  • Momentum
    66%
  • Popularity
    66%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Not available
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Not available
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • Not available
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.1/5 527 user ratings
4.3/5 30 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    43.1%
  • Very Good

    34.3%
  • Average

    15%
  • Poor

    5.5%
  • Terrible

    2.1%
  • Excellent

    60%
  • Very Good

    20%
  • Average

    13.3%
  • Poor

    0%
  • Terrible

    6.7%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Automatic Backup Functionality, Ease of Use, Secure Data Storage, Affordable Pricing

    Slow Backup Speeds, Limited Control over Backups, Occasional Downtimes, Slow File Restorations

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Carbonite users appreciate its user-friendly interface, ease of setup, and reliable backup capabilities. The customer support is generally praised for their responsiveness and helpfulness. However, some users have reported occasional issues with data restoration and slow backup speeds. Additionally, concerns have been raised about the lack of advanced features like file versioning and granular restore options. Overall, Carbonite seems to be a solid choice for those seeking a simple and reliable backup solution, although users looking for more sophisticated features may need to consider alternatives.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $4.91.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic $4.91 $4.99 per month

Plus $6.99 $6.99 per month

Prime $8.74 $8.99 per month

Axcient x360Cloud Custom

NinjaOne Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Stop Backup
+ 1 More
Report Email Alerts
+ 3 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Boston, Massachusetts Founded in: 2005

Not available

Located in: Austin, TX
Contact Details

Not available

https://www.carbonite.com/

Not available

https://axcient.com/products/x360cloud/

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

Not available

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