CallRail |
| Description | CallTrackingMetrics is a consolidated tool for call tracking and analysis, and it provides contact center solutions to organizations. It is an omnichannel tracking and analytics tool to track which of their campaigns are generating responses, by using keywords-level marketing attribution. It can also remotely manage all communication channels on one platform, which is highly customizable and intelligently automated to be scalable as per demand. The tool identifies the trends in the conversations and automates actions based on the words spoken by customers to provide a faster and personalized service. Employees can route the communications to any team members using smart rules that boosts the agent’s productivity. Organizations can customize their solutions using the custom API, custom pricing, and HIPAA, GDPR, CCPA, and PCI compliant tools. Real-time data analysis equips the user to analyze the important factors about employee productivity and campaign performance, and make crucial business decisions. CallTrackingMetrics can also be integrated with other tools such as Facebook Messenger, Google Ads, Microsoft Advertising, and much more. Read more | WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. Read more |
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| SaaSworthy Awards | # 7 Most Popular # 7 Most Searched |
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Robust Reporting Features, Extensive Integrations, Excellent Customer Support, Easy to Use Interface Occasional Performance Issues, Complex Initial Setup, Limited Mobile App Functionality, High Pricing for Advanced Features |
Exceptional Customer Support, Easy to Use Interface, Comprehensive Lead Tracking, Extensive Integrations Limited API Functionality, Occasional Tracking Issues, Steep Learning Curve, Limited Report Customization |
| Review Summary |
Overall, users find the product easy to use and appreciate its features for tracking calls, recording conversations, and generating reports. They also praise the customer support team for being responsive and helpful. However, some users have expressed concerns about the pricing, as they feel it is somewhat expensive compared to similar products in the market. Additionally, a few users have reported occasional technical glitches and issues with the mobile app. |
WhatConverts is widely recognized for its intuitive platform that simplifies personalized communication. Users appreciate its ability to track user journeys and deliver targeted content, but some have encountered occasional glitches. Despite these minor setbacks, the overall feedback is positive, with reviewers praising its effective landing page optimization capabilities and strong customer support. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Performance $36.00 $39.00 per month Growth $83.00 $99.00 per month Connect $250.00 $299.00 per month Enterprise Custom |
Plus Plan $30.00 $30.00 per month Pro Plan $50.00 $50.00 per month Agency Plan $200.00 $200.00 per month |
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| Company Details | Located in: Severna Park, Maryland | Located in: Charlotte, North Carolina |
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800-577-1872 |
888-970-4015 |
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