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Inbound Call Tracking Software

4.5 1,216 user ratings

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Overview

Description CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more Invoca is a call tracking and analytics software driven by artificial intelligence that is ideally suited for all types of enterprises. Invoca allows revenue teams to create better buying experiences, attract more leads, and boost revenue across the board. It's a platform that provides marketers with campaign attribution and actionable data from incoming phone conversations. Invoca's provides AI-powered call tracking and analytics capabilities that are specifically designed for enterprise marketers. It is a one-stop solution that makes use of modern technology to gather data, boost your marketing significantly, and multiply your revenue. Marketers can use data from phone interactions with consumers to better understand and anticipate consumer behavior using Signal AI predictive analytics of Invoca. It provides precise and real-time call analytics that are tailored to a company's unique requirements. This is software that is one of its kind. Its AI capabilities are unmatched and have won Invoca several accolades. It is a no-brainer choice and you must use this software to boost your business and revenue. It provides a free trial version, 24/7 live assistance, and some affordable premium plans to choose from. Read more
Pricing Options
  • Free Trial Available
  • Starts at $45.00.
  • Free Trial Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 2,110 user ratings
4.5/5 1,216 user ratings
Rating Distribution
  • Excellent

    73.4%
  • Very Good

    21.1%
  • Average

    2.8%
  • Poor

    0.8%
  • Terrible

    1.8%
  • Excellent

    57.6%
  • Very Good

    37.1%
  • Average

    3.9%
  • Poor

    0.7%
  • Terrible

    0.7%
User Sentiments

    Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations

    Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers

    Robust Call Tracking, Extensive Integrations, Excellent Customer Support, Actionable Insights

    Complex UI, Limited Global Availability, Inconsistent Data Accuracy, Confusing Reporting Features

Review Summary

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

Invoca's customer reviews reveal a robust platform that excels in tracking and analyzing marketing campaigns, providing valuable insights for optimizing ROI. Users appreciate its user-friendly interface, customizable dashboards, and comprehensive reporting capabilities. However, some users have expressed concerns regarding occasional technical glitches and the need for improved customer support responsiveness. Overall, Invoca is a reliable solution for businesses seeking to enhance their marketing effectiveness and optimize campaign performance.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $45.00.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Call Tracking $45.00 $45.00 per month

Conversation Analytics $95.00 $95.00 per month

Marketing Analytics $95.00 $95.00 per month

Analytics Suite $145.00 $145.00 per month

Invoca Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Lead Center - Interaction List screenshot
+ 2 More
Invoca screenshot
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Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 5 More

Vendor information

Company Details Located in: Atlanta, GA Founded in: 2011 Located in: Santa Barbara, CA - 93101 Founded in: 2008
Contact Details

(888) 480-5592

https://www.callrail.com/

(855) 900-6734

https://www.invoca.com/

Social Media Handles

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