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Overview

Description CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more AvidTrak's customized, stand-alone, and white-labeled call monitoring solutions (for Agencies) benefit Search Engine (PPC and SEO) marketers, Display Advertisers, and Direct Marketers. It employs dynamic phone number insertion to determine which PPC keyword generates the most phone call leads. You can set up and manage hundreds of clients on your agency platform with AvidTrak. You can give each of your clients their own login. You may even record your incoming calls and listen to them on any device. Whether you need a number in your hometown or in a different city, you may choose from thousands of area codes. Call recording, greeting, and whisper capabilities are included with their local numbers, allowing you to customize your caller's experience. Furthermore, you can quickly configure and deploy local or toll-free numbers for your marketing campaigns in minutes, whether you choose local or toll-free numbers. They are immediately available, allowing you to start a fresh campaign and follow calls from the minute they are submitted. Read more
Pricing Options
  • Free Trial Available
  • Starts at $45.00.
  • Free Trial Available

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 2,110 user ratings
4.6/5 5 user ratings
Rating Distribution
  • Excellent

    73.4%
  • Very Good

    21.1%
  • Average

    2.8%
  • Poor

    0.8%
  • Terrible

    1.8%
  • Excellent

    60%
  • Very Good

    40%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations

    Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers

    Not Available
Review Summary

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $45.00.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Call Tracking $45.00 $45.00 per month

Conversation Analytics $95.00 $95.00 per month

Marketing Analytics $95.00 $95.00 per month

Analytics Suite $145.00 $145.00 per month

AvidTrak Others

 
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Alternatives

 

Screenshots & Videos

Screenshots Lead Center - Interaction List screenshot
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Atlanta, GA Founded in: 2011 Located in: Mountain View, California
Contact Details

(888) 480-5592

https://www.callrail.com/

+ (866) 203-0693

https://avidtrak.com/index.php

Social Media Handles

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