TalkDesk |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. Read more | TrackDrive is an ideal platform for efficient call tracking and leads to call automation. The platform empowers all inbound and outbound calls concerning leads to ensure that clients make the most out of them. It facilitates meaningful communication through channels like texts, phone calls, emails and integrations among several other options. Additionally, every call tracked using TrackDrive is backed by call analytics that accurately determines the fruitfulness of the call. It further provides ample information on conversions using offline and online sources. The call tracking feature measures call conversions from both online and offline campaigns. It further tracks traffic, customised tokens and keywords that are mostly URLs to relevant websites and social links. The lead to call automation feature schedules contact with interested leads by placing flexible outbound calls. The agent control centre is a built-in feature that looks after the productivity of call centre agents related to the client company in concern. Further, TrackDrive can be integrated with multiple third parties like Zoho, HasOffers among others. Read more |
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| SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 4 Fastest Growing # 4 Most Popular |
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| Total Features |
9 Features
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6 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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| User Sentiments |
Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure |
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| Review Summary |
Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Basic (Office Phone System) Free Starter (Office Phone System) $18.00 $25.00 per user / month Professional (Office Phone System) $30.00 $40.00 per user / month Ultimate (Office Phone System) $42.00 $55.00 per user / month Basic (Call Center Solution) Free Bronze (Call Center Solution) $16.00 $20.00 per user / month Silver (Call Center Solution) $24.00 $30.00 per user / month Platinum (Call Center Solution) $40.00 $50.00 per user / month Predictive Dialer Basic $25.00 $25.00 per user / month Predictive Dialer Pro $200.00 $200.00 per user / month Bronze (Omnichannel Platform) $20.00 $25.00 per user / month Silver (Omnichannel Platform) $28.00 $35.00 per user / month Gold (Omnichannel Platform) Custom |
TrackDrive Others Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Newark, Delaware Founded in: 2016 |
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