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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallHippo logo
Call Center Software

4.3 571 user ratings

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Overview

Description CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. Read more Introducing OpenPhone the game-changing solution that will revolutionize their phone system and take their business to new heights. With OpenPhone, they can bring their phone system to the cloud, empowering them to work seamlessly from anywhere in the world. Finally, the freedom and flexibility they’ve always craved. They understand the importance of professionalism in the business world, which is why OpenPhone allows them to easily distinguish between their personal and business calls. No more awkwardly answering the phone, unsure if it's a client or their Aunt Betty. But OpenPhone is so much more than a simple phone system. It's their personal assistant, always working diligently to keep them organized and in control. This state-of-the-art voicemail feature allows them to skim through their messages, instantly identifying what's important and what can wait until later. Say goodbye to wasting precious time on unnecessary voicemails. Connecting callers to the right people in their company has never been easier. With OpenPhone's intelligent IVR menus, extensions, or shared numbers, they can ensure that each caller is quickly and efficiently directed to the right person. No more lost connections or frustrating transfers. Just seamless communication. And let's not forget about their inbox. OpenPhone is their trusty sidekick, making sure they never miss an important message again. Say farewell to cluttered inboxes and endless searching for that one crucial email. OpenPhone keeps their inbox organized, helping them stay on top of their game and ensuring that every message receives the attention it deserves. For those situations where they need to keep a record of their calls, OpenPhone has got them covered. Whether they want to manually record a call or set their phone number to auto-record every conversation, they can rest easy knowing that they have accurate, reliable recordings. Say goodbye to those "he said, she said" moments and say hello to peace of mind. Take back control of their work-life balance. With OpenPhone, they can finally enjoy their downtime without the constant interruptions of calls and messages. Set their availability for the day and let OpenPhone handle the rest. Your sanity will thank you. Don't settle for outdated and cumbersome phone systems. Upgrade to OpenPhone and experience the future of communication. Join the ranks of professionals who are embracing the power, convenience, and efficiency of OpenPhone. It's time to take their business to new heights with the phone system that's always one step ahead. Experience the freedom. Experience OpenPhone. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $16.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    89%
SaaSworthy Awards # 4 Fastest Growing # 4 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 571 user ratings
Not Available
Rating Distribution
  • Excellent

    67.4%
  • Very Good

    18%
  • Average

    4.4%
  • Poor

    1.2%
  • Terrible

    8.9%
Not Available
User Sentiments

    Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature

    Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure

    Ease of Use, Excellent Customer Support, Affordable Pricing, Extensive Integrations

    Call Quality Issues, Occasional Bugs, Phone Number Porting Delays, Limited Texting Functionality

Review Summary

Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options.

OpenPhone users generally appreciate its user-friendly interface, ease of setup, and reliability. They find it helpful for managing multiple phone lines, voicemail transcription, and call recording features. Additionally, its integration with popular business tools and the ability to send and receive text messages from a computer are well-received. However, some users have reported occasional technical glitches, limited customization options, and a pricing structure that may not suit all businesses.

  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $16.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic (Office Phone System) Free

Starter (Office Phone System) $18.00 $25.00 per user / month

Professional (Office Phone System) $30.00 $40.00 per user / month

Ultimate (Office Phone System) $42.00 $55.00 per user / month

Basic (Call Center Solution) Free

Bronze (Call Center Solution) $16.00 $20.00 per user / month

Silver (Call Center Solution) $24.00 $30.00 per user / month

Platinum (Call Center Solution) $40.00 $50.00 per user / month

Predictive Dialer Basic $25.00 $25.00 per user / month

Predictive Dialer Pro $200.00 $200.00 per user / month

Bronze (Omnichannel Platform) $20.00 $25.00 per user / month

Silver (Omnichannel Platform) $28.00 $35.00 per user / month

Gold (Omnichannel Platform) Custom

Starter $15.00 $19.00 per user / month

Business $23.00 $33.00 per user / month

Enterprise Custom

 
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View Detailed Pricing

Screenshots & Videos

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Videos Video Thumbnail
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Vendor information

Company Details Located in: Newark, Delaware Founded in: 2016 Located in: San Francisco, California Founded in: 2018
Contact Details

Not available

https://callhippo.com/

Not available

https://www.openphone.com/

Social Media Handles

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