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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallHippo logo
Call Center Software

4.3 571 user ratings

View Details

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice logo
Call Center Software

3.2 51 user ratings

View Details

Overview

Description CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. Read more eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $16.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $6.25.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    89%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    79%
  • Momentum
    62%
  • Popularity
    84%
SaaSworthy Awards # 4 Fastest Growing # 4 Most Popular
Not Available

Features

Total Features
9 Features
7 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Concurrency Support Allows you to manage multiple calls concurrently
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 6 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Concurrency Support Allows you to manage multiple calls concurrently
      IVR Support Interactive voice recognition routes the caller to the right agent
      Inbound Call Center Allows you to receive an incoming call from customers
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Outbound Call Center Allows your agent to make outgoing calls
      Predictive Dialer Automatically dials to list of phone numbers
      Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 571 user ratings
    3.2/5 51 user ratings
    Rating Distribution
    • Excellent

      67.4%
    • Very Good

      18%
    • Average

      4.4%
    • Poor

      1.2%
    • Terrible

      8.9%
    • Excellent

      47.1%
    • Very Good

      7.8%
    • Average

      3.9%
    • Poor

      2%
    • Terrible

      39.2%
    User Sentiments

      Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature

      Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure

      Not Available
    Review Summary

    Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $16.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $6.25.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic (Office Phone System) Free

    Starter (Office Phone System) $18.00 $25.00 per user / month

    Professional (Office Phone System) $30.00 $40.00 per user / month

    Ultimate (Office Phone System) $42.00 $55.00 per user / month

    Basic (Call Center Solution) Free

    Bronze (Call Center Solution) $16.00 $20.00 per user / month

    Silver (Call Center Solution) $24.00 $30.00 per user / month

    Platinum (Call Center Solution) $40.00 $50.00 per user / month

    Predictive Dialer Basic $25.00 $25.00 per user / month

    Predictive Dialer Pro $200.00 $200.00 per user / month

    Bronze (Omnichannel Platform) $20.00 $25.00 per user / month

    Silver (Omnichannel Platform) $28.00 $35.00 per user / month

    Gold (Omnichannel Platform) Custom

    eVoice Lite $6.25 $7.50 per user / month

    eVoice Unlimited $16.25 $19.50 per user / month

    eVoice Unlimited Plus $15.83 $19.00 per user / month

    eVoice Unlimited Pro $15.00 $18.00 per user / month

    Live Receptionist Standard $129.95 $129.95 per month

    Live Receptionist Plus $179.95 $179.95 per month

    Live Receptionist Pro $399.95 $399.95 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dynamic number insertion
    + 2 More
    Reporting
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: Newark, Delaware Founded in: 2016 Located in: Los Angeles, California Founded in: 2000
    Contact Details

    Not available

    https://callhippo.com/

    (877) 581-5789

    https://www.evoice.com/

    Social Media Handles

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