BirdEye |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more | Monitor and analyze all reviews and questions about your brands and products in just one tool. Optimize your products, descriptions and strengthen your selling points. Turn negative reviews into positive ones by replying quickly. Monitor reviews from over 10,000 sources in 48 countries on portals and online shops such as: Google Maps, Amazon, Trusted Shops, Trustpilot and many more. Recognize praise, criticism and complaints about your products and locations and react in good time - all in one tool. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 7 Fastest Growing # 7 Most Popular |
Not Available
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| Total Features |
7 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $187.41 $249.00 per month Pro $262.41 $349.00 per month Elite $337.42 $449.00 per month Enterprise Custom |
Webbosaurus Review Monitoring Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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Not Available |
| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: California, United States | Located in: Weigandufer, Berlin |
| Contact Details |
510.400.6039 |
+49 30 5485 6646 |
| Social Media Handles |
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