Broadly vs Octoparse VOC Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Broadly

Reputation Management Software

4.9 109 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Octoparse VOC

Reputation Management Software

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Overview

Description	Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more	Octoparse VOC is a revolutionary AI-native tool that will transform the way they gather and analyze customer feedback. With Octoparse VOC, they can receive reliable and actionable consumer insights within seconds. This advanced technology quickly surfaces customer pain points, drivers, and sentiments from online reviews, making it easier for them to understand the preferences of their target audience. This adaptive NLP model and Generative AI, Octoparse VOC create human-quality insights reports at scale. This tool helps them identify areas where they can win market share, allowing them to take effective action and soar to the top of their industry. Octoparse VOC streamlines the data collection process by centralizing reviews in a matter of minutes. Simply provide a URL, keyword, or ASIN, and This top-tier data collection technique will collect and organize authentic reviews for them. Plus, the data is automatically updated so they can always have the most up-to-date information at their fingertips. Read more
Pricing Options	Free Trial Not Available Starts at $187.41. Offers Custom plan.	Free Trial Not Available Starts at $65.00. Offers Free-forever and Custom plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 82% Momentum 63% Popularity 85%	78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 88% Reviews 60% Momentum 61% Popularity 62%
SaaSworthy Awards	# 7 Fastest Growing # 7 Most Popular	Not Available

Features

Total Features	7 Features	5 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.9/5 109 user ratings	Not Available
Rating Distribution	Excellent 91.7% Very Good 7.3% Average 0% Poor 0.9% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $187.41. Offers Custom plan.	Free Trial Not Available Starts at $65.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Standard $187.41 $249.00 per month Pro $262.41 $349.00 per month Elite $337.42 $449.00 per month Enterprise Custom	Free Free Essential $65.00 $79.00 per month Scale $199.00 $249.00 per month Enterprise Custom
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Alternatives

	ReviewRev 1 1 ratings Broadly Vs ReviewRev Reputation Studio 4.5 4 ratings Broadly Vs Reputation Studio Reputation.com 4.4 425 ratings Broadly Vs Reputation.com ReviewGain Broadly Vs ReviewGain ReviewBuzz 4.4 10 ratings Broadly Vs ReviewBuzz	RightResponse AI Octoparse VOC Vs RightResponse AI ReviewBuzz 4.4 10 ratings Octoparse VOC Vs ReviewBuzz Critique 5 1 ratings Octoparse VOC Vs Critique Revi 4.1 19 ratings Octoparse VOC Vs Revi ReviewRev 1 1 ratings Octoparse VOC Vs ReviewRev
	View All Broadly Alternatives	View All Octoparse VOC Alternatives