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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more Synthesio is a leading AI-powered consumer intelligence platform that helps users stay ahead of the curve in today's fast-paced world. The app allows users to track their purchasing habits. By combining the pace of social with the confidence of market research methods, the listen and monitor feature allows users to move quickly and confidently. The software also gives in-depth market information that collects key patterns for one's business and notifies users when interest or conversation shifts. Users can utilise this information to discover what keeps their audience groups distinct and linked. Synthesio uses consumer thoughts to assist businesses in avoiding uncertainty and making decisions they can rely on. Digital studies and sample panels can help businesses gain a better knowledge of consumers' cognitive processes. Users can utilise the analysis and decide functionality to create custom widgets, distribute them locally, and begin creating consumer-centric judgments on a large scale. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    85%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 937 user ratings
4.5/5 168 user ratings
Rating Distribution
  • Excellent

    51%
  • Very Good

    33.5%
  • Average

    10.8%
  • Poor

    3.9%
  • Terrible

    0.7%
  • Excellent

    61.3%
  • Very Good

    31.5%
  • Average

    6%
  • Poor

    0.6%
  • Terrible

    0.6%
User Sentiments

    User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage

    Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup

    Not Available
Review Summary

Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions.

Synthesio is praised by users for its comprehensive social intelligence capabilities, especially its ability to gather data from a wide range of sources, including those in various languages and regions. The platform is considered intuitive and user-friendly, even for those without prior experience in social listening. However, some users note the interface can be somewhat clunky and tedious, requiring multiple clicks to activate certain features. Additionally, the sentiment analysis tool is seen as a work in progress, requiring fine-tuning for accuracy. Overall, Synthesio is considered a powerful tool for social media monitoring and research that can be further enhanced with improvements to user experience and data accuracy.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Brandwatch Custom

Synthesio Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Data Scrubber Panel
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Videos Video Thumbnail
+ 2 More
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Vendor information

Company Details Located in: New York, New York Located in: New York, New York Founded in: 2006
Contact Details

+1 212 229 2240

https://www.brandwatch.com/products/consumer-research/

+1 646-760-0011

https://synthesio.com/

Social Media Handles

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