BirdEye |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more | StackTome is a powerful reputation management software that simplifies the process of gathering positive customer reviews across multiple platforms. With its seamless integration, users can easily import review and order data from their e-commerce and review platforms in just a few clicks. The software allows businesses to segment their audience based on purchase behavior, enabling targeted and personalized review invitation campaigns. By setting up branded email campaigns with automated follow-ups, users can reach customers at the perfect moment to encourage positive feedback. Beyond gathering reviews, StackTome offers advanced tools to track and compare performance metrics like conversion rates, average order values, and customer lifetime value. With a centralized dashboard, users can send campaigns, track performance, and get notified as soon as a review is received. Customer feedback is handled efficiently with options to respond via Zendesk or email and follow up with tailored email sequences. StackTome ensures its reputation stays strong, all while saving time and improving customer satisfaction. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup |
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| Review Summary |
Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Brandwatch Custom |
Free Free Basic $97.00 $97.00 per month Standard $197.00 $197.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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| Videos |
+ 2 More
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| Company Details | Located in: New York, New York |
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| Contact Details |
+1 212 229 2240 |
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