BirdEye |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more | Octoparse VOC is a revolutionary AI-native tool that will transform the way they gather and analyze customer feedback. With Octoparse VOC, they can receive reliable and actionable consumer insights within seconds. This advanced technology quickly surfaces customer pain points, drivers, and sentiments from online reviews, making it easier for them to understand the preferences of their target audience. This adaptive NLP model and Generative AI, Octoparse VOC create human-quality insights reports at scale. This tool helps them identify areas where they can win market share, allowing them to take effective action and soar to the top of their industry. Octoparse VOC streamlines the data collection process by centralizing reviews in a matter of minutes. Simply provide a URL, keyword, or ASIN, and This top-tier data collection technique will collect and organize authentic reviews for them. Plus, the data is automatically updated so they can always have the most up-to-date information at their fingertips. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup |
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| Review Summary |
Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Brandwatch Custom |
Free Free Essential $65.00 $79.00 per month Scale $199.00 $249.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 2 More
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| Company Details | Located in: New York, New York | Located in: Diamond Bar, California - 91765 |
| Contact Details |
+1 212 229 2240 |
+1 626-778-0099 |
| Social Media Handles |
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Not available |
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