BirdEye |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more | Eatrev platform is designed to help them transform their reviews into revenue, boosting their overall success in the competitive food industry. With Review Boost on Turbocharge, they can effortlessly increase their Google Business reviews and attract more customers to their establishment. But that's not all; this hassle-free reputation management makes it easier for them to stay on top of their online ratings and make smart decisions to improve their restaurant's image. This smart analytics feature gives them a comprehensive understanding of your online reputation, allowing them to make data-driven decisions to drive your business forward. With Eatrev, they can easily monitor, track, and respond to reviews from third-party platforms, ensuring that your customers' voices are always heard. They understand the importance of maintaining a positive online presence, and that's why they have made it their mission to help them achieve and maintain just that. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Organization Types Supported |
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| Platforms Supported |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup |
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| Review Summary |
Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Brandwatch Custom |
Eatrev Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: New York, New York |
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| Contact Details |
+1 212 229 2240 |
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| Social Media Handles |
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Not available |
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