BirdEye |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more | DemandHub software is a platform used to build local business. The software offers tools to collect positive reviews available for them to browse to make a decision through personalized conversations. Collaborate with teams and chat with your website visitors to improve business in minutes. Marketers, Small and Medium companies make use of the software. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| User Sentiments |
User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup |
Ease of use, Improved Google Reviews, Automated Review Requests, Effective Communication Limited Customization Options, Occasional Software Glitches, Message Character Limits, Issues with Review Filtering |
| Review Summary |
Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions. |
DemandHub is generally well-regarded for its ease of use and ability to streamline communication with customers, particularly through text messaging. Users appreciate the platform's strong customer service, real-time updates, and integration with Google reviews, which has led to significant improvements in online reputation and lead generation. While some users have noted occasional glitches or desired more customizable features, DemandHub is praised for its ability to address customer inquiries quickly and efficiently, fostering a positive customer experience. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Brandwatch Custom |
DemandHub Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: New York, New York | Located in: Ontario, Canada |
| Contact Details |
+1 212 229 2240 |
+1 800 971 4547 |
| Social Media Handles |
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