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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. Read more UpCity is an efficient agency management and digital marketing solution for enterprises, helping them get their day to day activities revolutionized. Enterprises can use the particular to track trending keywords across multiple campaigns and settle down to a local level for detailed insights. The software starts with auditing and analysing of individual campaigns as soon as users get them configured. Monitoring portfolio health becomes a hassle free task with UpCity, as it sends real-time alerts when new sites get linked back to the domains belonging to the user’s clients. The software features a customizable interface, brands can add their own logo, colours and themes to offer a consistent white label experience. Organizations can use UpCity to get sorted with their content creation and posting tasks, from finding relevant content to adding it as scheduled posts. Organisations can choose to manage clients all by themselves, share business relevant thoughts and processes with them or let clients operate on their own, UpCity is for all. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.00.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    89%
  • Momentum
    73%
  • Popularity
    86%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    80%
SaaSworthy Awards # 3 Fastest Growing # 4 Most Popular
Not Available

Features

Total Features
6 Features
2 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

    Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 502 user ratings
    4.3/5 79 user ratings
    Rating Distribution
    • Excellent

      61.2%
    • Very Good

      29.5%
    • Average

      5.6%
    • Poor

      0.4%
    • Terrible

      3.4%
    • Excellent

      65.8%
    • Very Good

      13.9%
    • Average

      5.1%
    • Poor

      11.4%
    • Terrible

      3.8%
    User Sentiments

      Real-Time Monitoring, User-Friendly Interface, Excellent Customer Support, Comprehensive Analytics and Reporting

      Inaccurate Sentiment Analysis, Limited Keyword Search, Limited Historical Data, Mobile Platform Inefficiency

      Comprehensive SEO Tools, Easy to Use Interface, Helpful SEO Task Management, Excellent Customer Service

      Limited Integrations, Inaccurate Reporting, Outdated Tasks, Limited Keyword Tracking

    Review Summary

    Overall, users praise Brand24 for its user-friendly interface, comprehensive monitoring features, customizable alerts, and accurate sentiment analysis. They appreciate the ability to track brand mentions across multiple platforms, analyze customer sentiment, and respond to customer feedback in a timely manner. Additionally, users commend Brand24's customer support team for their responsiveness and helpfulness. Some users suggest improvements in the reporting functionality and the inclusion of more advanced features like competitor analysis.

    Many users applaud Upcity's user-friendly interface, comprehensive features, and excellent customer support. Reviewers highlight its ability to generate valuable leads and streamline business processes. Some users appreciate the platform's customization options and affordability. However, a few reviewers mention occasional technical glitches and limited reporting capabilities. Overall, users generally express satisfaction with Upcity's services and find it beneficial for managing their local business listings and improving online visibility.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.00.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Personal Plus $49.00 $49.00 per month

    Professional Premium $99.00 $99.00 per month

    Professional Max $199.00 $199.00 per month

    UpCity Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 8 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Florida, United States Located in: Chicago, Illinois
    Contact Details

    +1 (718) 618-4483

    https://brand24.com/

    +1 (312) 445-9615

    https://upcity.com/providers/agency-software/

    Social Media Handles

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