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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Brand24 logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. Read more Starfish Reviews is a great Wordpress plugin for anyone who is looking to include the option of visitor-generated reviews on their websites. Users can customize their funnel and begin by installing the plugin on their website. This puts them in complete control of the data, making the tool much cheaper than other similar options. Users can send their funnel URL to all their customers and followers right from their newsletter app, email, CRM, and the like. The generated funnel then automatically encourages satisfied clients to leave behind a review, helping users boost the social score of their website. The resulting influx of ratings would enable users to boost and showcase their overall digital reputation, while also improving the SEO score and influencing potential leads to choose them over their competitors. Via relevant integrations, Starfish Reviews helps users to get more positive reviews on platforms such as Google Business, Facebook, Yelp, Amazon, Foursquare, Yellow Pages, and the like. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.00.
  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    89%
  • Momentum
    73%
  • Popularity
    86%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    72%
  • Momentum
    64%
  • Popularity
    75%
SaaSworthy Awards # 3 Fastest Growing # 4 Most Popular
Not Available

Features

Total Features
6 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.5/5 502 user ratings
    4.7/5 15 user ratings
    Rating Distribution
    • Excellent

      61.2%
    • Very Good

      29.5%
    • Average

      5.6%
    • Poor

      0.4%
    • Terrible

      3.4%
    • Excellent

      93.3%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      6.7%
    User Sentiments

      Real-Time Monitoring, User-Friendly Interface, Excellent Customer Support, Comprehensive Analytics and Reporting

      Inaccurate Sentiment Analysis, Limited Keyword Search, Limited Historical Data, Mobile Platform Inefficiency

      Not Available
    Review Summary

    Overall, users praise Brand24 for its user-friendly interface, comprehensive monitoring features, customizable alerts, and accurate sentiment analysis. They appreciate the ability to track brand mentions across multiple platforms, analyze customer sentiment, and respond to customer feedback in a timely manner. Additionally, users commend Brand24's customer support team for their responsiveness and helpfulness. Some users suggest improvements in the reporting functionality and the inclusion of more advanced features like competitor analysis.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.00.
    • Free Trial Available
    • Starts at $3.99. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Personal Plus $49.00 $49.00 per month

    Professional Premium $99.00 $99.00 per month

    Professional Max $199.00 $199.00 per month

    Free Free

    Business $3.99 $3.99 per month

    Marketer $7.99 $7.99 per month

    Webmaster $15.99 $15.99 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 8 More
    Starfish Reviews screenshot
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Florida, United States Located in: Midvale, UT - 84047
    Contact Details

    +1 (718) 618-4483

    https://brand24.com/

    Not available

    https://starfish.reviews/

    Social Media Handles

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