BlockSurvey vs Delighted Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BlockSurvey

Survey/ User Feedback Software

4.8 127 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 104 user ratings

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Overview

Description

BlockSurvey is a platform focused on privacy that enables its users to conduct surveys, polls, and forms with complete privacy, security, and anonymity. The software provides end to end encryption of user’s data so that only users can see their data. There are zero trackers, and the software keeps the users anonymous to the data collectors. Users can maintain their anonymity while answering and sharing the answers through the software. The data of the users is an end to end encrypted hence keeping the data safe and secure and allowing only the user to access the data. BlockSurvey provides its users with a modern design system to make the survey design and taking more enjoyable. The software is equipped with advanced analytics that enables its users to gather insights in zero time. End to end data encryption prevents data breaches, leaks, harvesting, and trust issues. The software uses Blockstack’s Blockchain for Decentralized Identity or Account and Data Store which enables complete ownership of data and identity on BlockSurvey. Read more

Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more

Pricing Options

Free Trial Available
Starts at $8.00. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $224.00. Offers Free-forever and Custom plan.

SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

78%
Momentum

65%
Popularity

82%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

88%
Momentum

64%
Popularity

81%

Features

Total Features	14 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 11 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.8/5 127 user ratings	4.8/5 104 user ratings
Rating Distribution	Excellent 86.6% Very Good 11.8% Average 0.8% Poor 0% Terrible 0.8%	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%
User Sentiments	Ease of Use, Data Security, Customization Options, Responsive Customer Support Limited Third-Party Integrations, Confusing Login Process, Occasional Bugs, Limited Design/UI Flexibility	Ease of Use, Intuitive User Interface, Extensive Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Downtime, Lack of Advanced Features, Difficult Customization Options
Review Summary	Block Survey is a user-friendly, highly customizable, and secure survey platform that offers a range of features, including AI-powered question generation, CNAME (white labeling), and robust analytics. Users praise Block Survey's ease of use, comprehensive features, and exceptional customer support. While some users have noted a slight learning curve for advanced features, they generally agree that Block Survey is a great alternative to more expensive competitors like Typeform and SurveyMonkey.	User reviews for Delighted highlight its ease of use, intuitive design, and comprehensive features for collecting and analyzing customer feedback. Users praise its user-friendly templates, fast setup, and integration with various tools like Slack and Salesforce. The platform is also commended for its responsiveness and helpful customer support. While Delighted is generally well-received, some users wish for more advanced reporting options and automation features. Despite these minor shortcomings, Delighted is consistently praised as a valuable tool for gathering real-time feedback and improving customer satisfaction.
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Pricing

Pricing Options	Free Trial Available Starts at $8.00. Offers Free-forever and Custom plan.	Free Trial Available Starts at $224.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Essentials $8.00 $10.00 per month Standard $24.00 $30.00 per month Premium $40.00 $50.00 per month Enterprise Custom Education and Non-Profits Organizations Custom	Free Free Premium $224.00 $224.00 per month Premium Plus Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Block Survey 4.8 127 ratings BlockSurvey Vs Block Survey SmartSurvey 4.6 202 ratings BlockSurvey Vs SmartSurvey QuestionPro 4.6 1,146 ratings BlockSurvey Vs QuestionPro Key Survey Software BlockSurvey Vs Key Survey Software Couchsurvey BlockSurvey Vs Couchsurvey	RapidFeedback Delighted Vs RapidFeedback Surveyed UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.1 9 ratings
	View All BlockSurvey Alternatives	View All Delighted Alternatives