Trustpilot |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Shopper Approved is an intuitive reputation management software that helps companies collect product-specific ratings and reviews in order to amplify their brand value. The software can automatically collect up to 10 times more reviews and ratings and display them anywhere shoppers are looking for, over the internet. In this way, brands can create valuable user-generated content that ultimately enhances their online reputation and SEO. With Shopper Approved, companies can collect all three types of online reviews - product ratings & reviews, seller ratings & reviews and video reviews. The software only collects and displays reviews submitted by the actual and verified customers. It displays 5-stars reviews at platforms with greater visibility rates, like Google Ads, Google Shopping, Google Product Listing Ads (PLA’s) and Facebook. These trustable reviews help users to derive more visibility and generate more traffic and sales. Further, a Survey Destinations tool loaded within helps companies in distributing their review over the internet effectively, thereby adding more value to the entire product base. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
Not Available
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| Total Features |
7 Features
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3 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Ease of use, Excellent customer support, Review generation, Comprehensive dashboard Limited third-party integrations, Inconsistent platform syncing, Complicated initial setup, Expensive add-on features |
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| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
Shopper Approved is a popular platform for collecting genuine customer reviews, helping businesses boost online reputation and credibility. Users praise its ease of use, excellent customer support, and ability to collect reviews from verified customers. However, some users mention potential for negative reviews, subscription costs, and the need for active management. Overall, Shopper Approved helps businesses build trust, increase visibility, and improve customer loyalty. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Shopper Approved Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: California, United States | Located in: Ogden, Utah |
| Contact Details |
1-800-561-3357 |
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