Trustpilot |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | PinMeto is a local SEO software that helps businesses get discovered, found and verified on the largest search, maps and social media platforms. The solution makes sure that the company’s chain or franchise locations can be found on channels including Foursquare, Twitter, Google, Instagram and more. PineMeTo helps marketing teams of different businesses to save time in organising listings across the major search, social media channels and maps. With PinMeTo, one can add temporary or specific information to the original listings like contactless delivery, holiday opening hours and more. This tool also can be used to control a brand’s reputation by taking care of the comments, messages, reviews and ratings. PinMeTo also helps companies to make similar branding texts for all locations, besides boosting a company’s marketing efforts by activating their local pages and engaging local audiences. Furthermore, the software enables companies to get insights into the search results appearances for one, some or all locations. PinMeTo is trusted by notable companies like Hertz, H&M, 7-Eleven. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
Not Available
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| Total Features |
7 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Ease of use, Excellent customer support, Review generation, Comprehensive dashboard Limited third-party integrations, Inconsistent platform syncing, Complicated initial setup, Expensive add-on features |
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| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
PinMeTo Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 7 More
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Not Available |
| Videos |
+ 2 More
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+ 1 More
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| Company Details | Located in: California, United States | Located in: Malmö, Sweden |
| Contact Details |
1-800-561-3357 |
+46 73 960 61 40 |
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