Podium |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Chekkit is a customer experience management software that enables business owners to communicate with their respective clients, close deals, collect new reviews, and get paid via text messages. The software comes equipped with a variety of tools such as reviews, webchat, messenger, payments, video chat, etc., helping users attract more customers from their websites. Chekkit helps organizations leverage a new cycle of success. They can be found online based on 100+ amazing reviews and customers can reach out with their queries via the Web Chat option. Moreover, enterprises can also use the software to build relationships with their loyal clients over videos and texts. Besides, enterprises can also collect payments over text, enabling the customers to pay from their smartphones. Chekkit offers accurate compatibility with major credit cards and payment options like Mastercard, Visa, Google Pay and Apple Pay. Moreover, the software features a simple, fast, and convenient checkout flow for customers that they have never experienced. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
Not Available
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| Total Features |
7 Features
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8 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Ease of use, Excellent customer support, Review generation, Comprehensive dashboard Limited third-party integrations, Inconsistent platform syncing, Complicated initial setup, Expensive add-on features |
Ease of Use, Excellent Customer Support, Improved Customer Communication, Effective Review Management Lack of Seamless Integrations, Occasional Software Glitches, Limited Bulk Messaging Functionality, User Interface Improvements Needed |
| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
User reviews for Chekkit highlight a mixed experience. While many users praise its ease of use, affordable pricing, and integration with various platforms for communication and review requests, some express frustration with slow performance, technical glitches, and limited CRM capabilities. The platform's customer service receives generally positive feedback for its responsiveness and helpfulness. Most users agree that Chekkit is a valuable tool for improving online reputation and customer communication, though its functionality and user interface could benefit from further refinement. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Chekkit Essentials $99.00 $99.00 per month Chekkit Premium $199.00 $199.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 7 More
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Not Available |
| Videos |
+ 2 More
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+ 1 More
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| Company Details | Located in: California, United States | Located in: Winnipeg, Manitoba |
| Contact Details |
1-800-561-3357 |
1 888-919-7719 |
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