BigRadar vs DontGo Comparison

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigRadar

Live Chat Software

4.8 4 user ratings

Get Free Advice

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DontGo

Live Chat Software

4.5 12 user ratings

Get Free Advice

Overview

Description

BigRadar is a platform that is used by both the team member and customer of any messages sent by sending various notifications so that no message is left unresponded or unattended. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in the Bahamas. You can send email to your user base by segments and other parameters. If your customer steps away and doesn’t see your message, BigRadar automatically sends messages to their email where they can continue the conversation. Read more

DontGo is the entrepreneurial software start-up division of a very established $100M Business to Consumer parent. DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers and turn web impressions into revenue by greatly enhancing customer interaction and satisfaction. Read more

Pricing Options

Free Trial Available
Starts at $39.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

66%
Momentum

61%
Popularity

69%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

70%
Momentum

62%
Popularity

75%

Features

Total Features	5 Features	5 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.8/5 4 user ratings	4.5/5 12 user ratings
Rating Distribution	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%	Excellent 66.7% Very Good 16.7% Average 16.7% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $39.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic $39.00 $39.00 per month Pro $61.00 $61.00 per month	DontGo Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Smartchat BigRadar Vs Smartchat ChatFlow247 5 1 ratings BigRadar Vs ChatFlow247 LiveChat 4.5 1,736 ratings BigRadar Vs LiveChat Let's Connect 5 9 ratings BigRadar Vs Let's Connect ProProfs Chat 4.6 111 ratings BigRadar Vs ProProfs Chat	Smartchat DontGo Vs Smartchat ChatFlow247 5 1 ratings DontGo Vs ChatFlow247 LiveChat 4.5 1,736 ratings DontGo Vs LiveChat MyLiveChat 3.5 15 ratings DontGo Vs MyLiveChat DeskMoz 5 16 ratings DontGo Vs DeskMoz
	View All BigRadar Alternatives	View All DontGo Alternatives