Opsgenie |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution, and better applications & services. With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 - 12 weeks. BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control. BigPanda works seamlessly with all of your existing tools monitoring, change, topology, ticketing & collaboration. BigPanda aggregates enrich and correlate alerts from your modern and legacy monitoring tools. AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. Read more | AlertOps is a real-time, smart, automated incident management solution that integrates everything you need to quickly analyse, react, communicate, resolve, and improve issues within your system. With AlertOps, you can make use of strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers enterprise reporting and dashboards that let you monitor team and business performance. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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10 Features
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| Common Features for All |
Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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| User Sentiments |
Alert and Event Consolidation, Ease of Integration, Simplified Incident Management, User-Friendly Interface Limited Customization Options, Occasional Bugs and Issues, Lack of Advanced API Functionality, Complex Configuration Process |
Reliable Alerting System, Extensive Integrations, Excellent Customer Support, Customizable Scheduling Mobile App Issues, Complex Configuration, Occasional Bugs, Unintuitive UI/UX |
| Review Summary |
Big Panda is a well-regarded event management and monitoring solution. Users consistently praise its ease of use and setup, particularly for consolidating alerts and reducing ticket volume. It effectively correlates events across multiple sources, simplifies incident management, and integrates smoothly with external tools. While the user interface has drawn some criticism, Big Panda is considered a valuable tool for improving service availability, streamlining operations, and gaining insights from data. |
AlertOps is generally well-received by users, who praise its ease of use, flexibility, and cost-effectiveness compared to competitors. Users appreciate its integration with ConnectWise and other monitoring tools, enabling them to effectively manage on-call rotations and receive timely alerts. Some users report challenges with initial setup and specific features like schedule management and mobile app functionality. However, the strong customer support team is consistently praised for its responsiveness and helpfulness in addressing these issues. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Starter Pack Free Standard $5.00 $8.00 per user / month Premium $15.00 $18.00 per user / month Enterprise $23.00 $27.00 per user / month Custom Custom |
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View Detailed Pricing
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| Screenshots |
+ 2 More
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| Videos |
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| Company Details | Located in: Mountain View, California | Located in: Bloomingdale, Illinois Founded in: 2015 |
| Contact Details |
(650) 562-6555 |
+1 844-292-8255 |
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