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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigCommerce logo
Ecommerce Software

4.2 8,555 user ratings

View Details

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Unilog logo
Ecommerce Software

3.5 82 user ratings

View Details

Overview

Description BigCommerce is an eCommerce platform for all sizes of merchants to build, innovate and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with, Google AMP, Google Cloud Platform infrastructure and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay. etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata and robots.txt editing. Read more Unilog is a versatile eCommerce platform that offers you powerful tools for site analytics that help you manage all elements of your digital commerce operation. It offers built-in digital asset management, data quality checks, and the option to post product info to other platforms so that you can manage your full library of product information from a single location. With Unilog, you can connect your eCommerce site to any POS or ERP system, for real-time item availability and customer-specific pricing. You can create, organize, and deliver compelling content on your website using drag-and-drop tools and WYSIWYG interface. The platform offers rapid order pads, saved shopping carts, access to lines of credit, RFQs, flexible payment methods, different purchasing roles and more to make online checkout as simple as possible. You can allow clients to register for technical certifications, product demos, training programs, customer appreciation days, and other events directly on your website. Additionally, you can give your consumers the ability to locate what they need on your eCommerce site quickly and easily with a fast, intelligent, and adjustable site search. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    72%
  • Popularity
    94%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    76%
  • Momentum
    66%
  • Popularity
    71%
SaaSworthy Awards # 3 Most Worthy # 7 Fastest Growing # 17 Most Popular

Features

Total Features
13 Features
12 Features
Common Features for All
    Catalog Management Helps managing and monitoring business product or service catalog
    Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
    Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be
    Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
    Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
    SEO Management Allows to optimize the website to support easy indexing by search engines
    Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 10 More - Show Less
    • Catalog Management Helps managing and monitoring business product or service catalog
      Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
      Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
      Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be
      Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
      Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
      SEO Management Allows to optimize the website to support easy indexing by search engines
      Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.2/5 8,555 user ratings
    3.5/5 82 user ratings
    Rating Distribution
    • Excellent

      46.1%
    • Very Good

      40.5%
    • Average

      7.6%
    • Poor

      1.9%
    • Terrible

      3.9%
    • Excellent

      24.4%
    • Very Good

      32.9%
    • Average

      23.2%
    • Poor

      7.3%
    • Terrible

      12.2%
    User Sentiments

      Ease of Use, Robust Feature Set, Extensive Integrations, Excellent Customer Support

      Limited Theme Customization, Inadequate Mobile Experience, Inconsistent Platform Stability, Insufficient Native Features

      Robust Product Information Management (PIM), Extensive eCommerce Features and Functionality, Responsive and Helpful Support Team, Easy Content Editing and Updates

      Non-Intuitive User Interface, Frequent Site Malfunctions and Errors, Limited Search Customization, Slow Support Response Times

    Review Summary

    Overall, users commend BigCommerce's user-friendly interface, wide range of features, and strong customization options. They also appreciate the platform's scalability and ability to handle high-volume transactions. However, some users have expressed concerns regarding the platform's pricing, limited reporting capabilities, and occasional technical glitches. Additionally, the level of customer support has received mixed reviews, with some users reporting positive experiences while others have encountered challenges.

    Users appreciate the ease of use and implementation of the solution. They also find the reporting features comprehensive and valuable. However, some users have reported occasional bugs and glitches, and customer support could be more responsive. Additionally, the pricing structure can be complex and may require careful consideration before purchase. Overall, users generally have a positive experience with the product, citing its user-friendliness, reporting capabilities, and ability to streamline business processes.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    BigCommerce Enterprise Custom

    Unilog Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots BigCommerce_Screenshot 1
    + 6 More
    Product Information Management
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Austin, Texas Founded in: 2009 Located in: Wayne, Pennsylvania Founded in: 1998
    Contact Details

    +1 888-699-8911

    https://www.bigcommerce.com/

    +1-484-580-8933

    https://www.unilogcorp.com/

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