BigCommerce vs Lightspeed eCom Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigCommerce

Ecommerce Software

4.2 8,555 user ratings

View Details

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed eCom

Ecommerce Software

4.1 1,374 user ratings

View Details

Overview

Description	BigCommerce is an eCommerce platform for all sizes of merchants to build, innovate and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with, Google AMP, Google Cloud Platform infrastructure and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay. etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata and robots.txt editing. Read more	Lightspeed is an ecommerce platform that helps independent companies bring towns and communities to life. They're more than a high-tech cash register. Customers may use it to easily construct, manage, and expand their retail, restaurant, or eCommerce business, as well as provide a world-class customer experience. Lightspeed eCom provides end-to-end inventory, customer management, sales, and analytics solutions across all channels, including in-store and online. It uses a ticket system to simplify returns and exchanges, as well as allowing customers to save their favourite things to a wishlist for later purchase. You can quickly import merchandise from your physical stores into your eCom shop with a single click, giving customers real-time updates on stock levels. You can also sell stock from all of your locations online and have Lightspeed notify you when you need to transfer stock to meet online orders. It allows you to make large modifications to your product data quickly and easily using spreadsheet imports and exports. Furthermore, it allows your customers to book your services online. Your webstore makes it simple for them to schedule appointments. It has automatic confirmation and reminder emails. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $69.00.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 97% Momentum 72% Popularity 94%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 80% Momentum 62% Popularity 73%
SaaSworthy Awards	# 3 Most Worthy # 7 Fastest Growing	# 8 Most Popular

Features

Total Features	13 Features	11 Features
Common Features for All	Catalog Management Helps managing and monitoring business product or service catalog Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be Promotions Management Supports and assists in handling several promotional or marketing activities of a company online Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. SEO Management Allows to optimize the website to support easy indexing by search engines Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process + 10 More - Show Less	Catalog Management Helps managing and monitoring business product or service catalog Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be Promotions Management Supports and assists in handling several promotional or marketing activities of a company online Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. SEO Management Allows to optimize the website to support easy indexing by search engines Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.2/5 8,555 user ratings	4.1/5 1,374 user ratings
Rating Distribution	Excellent 46.1% Very Good 40.5% Average 7.6% Poor 1.9% Terrible 3.9%	Excellent 71.7% Very Good 5.7% Average 1.1% Poor 2.3% Terrible 19.3%
User Sentiments	Ease of Use, Robust Feature Set, Extensive Integrations, Excellent Customer Support Limited Theme Customization, Inadequate Mobile Experience, Inconsistent Platform Stability, Insufficient Native Features	Ease of Setup, Highly Customizable Platform, Feature Rich Platform, Excellent Customer Support Limited Third-Party App Integration, Lack of Bulk Customer Data Upload, Limited Discount Options, Complex for Small Businesses
Review Summary	Overall, users commend BigCommerce's user-friendly interface, wide range of features, and strong customization options. They also appreciate the platform's scalability and ability to handle high-volume transactions. However, some users have expressed concerns regarding the platform's pricing, limited reporting capabilities, and occasional technical glitches. Additionally, the level of customer support has received mixed reviews, with some users reporting positive experiences while others have encountered challenges.	Overall, users praise Lightspeed's ease of use, comprehensive features, and strong customer support. They appreciate the intuitive interface, customizable features, and integration options. Many users find Lightspeed reliable and efficient, enabling them to manage their businesses effectively. However, some users have concerns about the cost and occasional technical issues. Additionally, some users suggest improvements to reporting and analytics capabilities. Overall, users generally have a positive experience with Lightspeed, highlighting its user-friendly design, feature-rich platform, and supportive customer service.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $69.00.
Pricing Plans Monthly Plans Annual Plans	BigCommerce Enterprise Custom	Basic $69.00 $79.00 per month Starter $99.00 $119.00 per month Standard $119.00 $139.00 per month Advanced $169.00 $189.00 per month Pro $229.00 $259.00 per month
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