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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigCommerce logo
Ecommerce Software

4.2 8,555 user ratings

View Details

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HCL Commerce logo
Ecommerce Software

4.2 150 user ratings

View Details

Overview

Description BigCommerce is an eCommerce platform for all sizes of merchants to build, innovate and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with, Google AMP, Google Cloud Platform infrastructure and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay. etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata and robots.txt editing. Read more HCL Commerce is an intuitive enterprise eCommerce platform capable of delivering robust B2B and B2C customer experiences accordingly. As an eCommerce solution, it provides a variety of adequate content management tools out of the box, accompanied by a reference storefront facilitating faster time to market. Companies who have started using HCL Commerce have faced a 135% increase in revenue, a 50% reduction in hosting costs and 29% faster page loading times. Also, key capabilities served by the same are a flexible catalogue manager, headless commerce system and multi-site implementation facilities. Other than English, HCL Commerce is also available in a variety of international languages like Spanish, German, Italian, French, Chinese, Russian and Portuguese. Thus facilitating ease of usage for brands having an international presence. Also, a react based reference storefront embedded within, promises quick time to market along with a headless storefront creation process, enabling a unique buying experience. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    72%
  • Popularity
    94%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    74%
  • Momentum
    61%
  • Popularity
    64%
SaaSworthy Awards # 3 Most Worthy # 7 Fastest Growing # 9 Fastest Growing

Features

Total Features
13 Features
10 Features
Common Features for All
    Catalog Management Helps managing and monitoring business product or service catalog
    Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
    Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be
    Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
    Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
    SEO Management Allows to optimize the website to support easy indexing by search engines
    Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 10 More - Show Less
    • Catalog Management Helps managing and monitoring business product or service catalog
      Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
      Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
      Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be
      Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
      Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
      SEO Management Allows to optimize the website to support easy indexing by search engines
      Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 8,555 user ratings
    4.2/5 150 user ratings
    Rating Distribution
    • Excellent

      46.1%
    • Very Good

      40.5%
    • Average

      7.6%
    • Poor

      1.9%
    • Terrible

      3.9%
    • Excellent

      40.7%
    • Very Good

      44.7%
    • Average

      10.7%
    • Poor

      1.3%
    • Terrible

      2.7%
    User Sentiments

      Ease of Use, Robust Feature Set, Extensive Integrations, Excellent Customer Support

      Limited Theme Customization, Inadequate Mobile Experience, Inconsistent Platform Stability, Insufficient Native Features

      Scalability, Flexibility, Ease of Use, Powerful Features

      Complex Customization, Technical Support Issues, Cumbersome Upgrades, Outdated UI

    Review Summary

    Overall, users commend BigCommerce's user-friendly interface, wide range of features, and strong customization options. They also appreciate the platform's scalability and ability to handle high-volume transactions. However, some users have expressed concerns regarding the platform's pricing, limited reporting capabilities, and occasional technical glitches. Additionally, the level of customer support has received mixed reviews, with some users reporting positive experiences while others have encountered challenges.

    HCL Commerce is lauded for its scalability, features, flexibility, and integration capabilities, allowing businesses to serve large customer bases and manage complex operations. Reviews highlight its strong backend, user-friendly interface, and ability to handle B2B and B2C commerce needs. However, users point to cost, integration challenges, and the need for more advanced customization and technical support as areas for improvement.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    BigCommerce Enterprise Custom

    HCL Commerce Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots BigCommerce_Screenshot 1
    + 6 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Austin, Texas Founded in: 2009 Located in: Noida, India
    Contact Details

    +1 888-699-8911

    https://www.bigcommerce.com/

    Not available

    https://www.hcltechsw.com/products/commerce

    Social Media Handles

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