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Atera

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BackBox logo
Backup Software

4.8 67 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Datashelter logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description BackBox is a purpose-built network automation platform that automates daily administrative tasks and large projects on thousands of networks worldwide. BackBox allows you to automate the operations of network and security devices at scale across networks of any size without having to write any scripting code. Multitenancy support for service providers or federated management teams ensures data privacy and network isolation across customers. The BackBox Automation Library gets you started quickly with support for devices from 180 vendors and thousands of automation that can be used as-is or customized for your use. Can’t find a pre-built automation that fits your criteria? Build your own using only the CLI or API commands you already use for administration. No Python, YAML, or any other scripting language is required. The BackBox support team can create new automations to your specifications. Read more Introducing Datashelter their ultimate solution for cloud backup! They understand that as a professional, they need a reliable and efficient way to safeguard their business data. That's why they have created Datashelter - the best in cloud backup solutions. With Datashelter, they can rest assured that their data is in safe hands. This team of experts manages the backup process, ensuring that their data is securely stored and easily accessible whenever they need it. They understand the importance of their data and they go above and beyond to keep it protected and backed up at all times. What sets Datashelter apart from other cloud backup solutions is our simple and scalable pricing. They know that complex pricing models can be confusing and frustrating. They can choose the level of storage they need, and they will handle the rest. But Datashelter is not just about data storage. This platform also allows them to visualize and configure their backup settings, giving them full control over their data. They offer prompt alerts and personalized support to ensure that their data is always available and protected. At Datashelter, they understand that the loss of a backup can have grave consequences for their business. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    73%
  • Momentum
    64%
  • Popularity
    77%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    65%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 67 user ratings
Not Available
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    83.6%
  • Very Good

    16.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Reliable Backups, Ease of Use, Excellent Customer Support, Wide Range of Device Support

    Limited Device Support for Specific Vendors, Lack of Detailed Documentation, Occasional Software Bugs, Complex Script Customization

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

BackBox is a highly-rated, user-friendly backup solution for networking equipment. Users praise its ability to automate back-ups and restores for a wide range of brands, including Cisco, Checkpoint, and Fortinet. The software simplifies configuration management and boosts efficiency. Customers also appreciate the responsive support team, who help with script customization and troubleshooting. Although some users note that BackBox can be expensive, its automation capabilities and comprehensive nature make it a valuable tool for many businesses.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard BackBox Custom

Datashelter Others

NinjaOne Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots BackBox Demo - BackBox V6 Dashboard
+ 2 More
Not Available Alerts
+ 3 More
Videos Video Thumbnail Not Available Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Kansas, USA

Not available

Located in: Austin, TX
Contact Details

+1-833-222-5269

https://backbox.com/

Not available

https://datashelter.tech/

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

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