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Atera

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BackBox logo
Backup Software

4.8 67 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ahsay Cloud Backup Suite logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description BackBox is a purpose-built network automation platform that automates daily administrative tasks and large projects on thousands of networks worldwide. BackBox allows you to automate the operations of network and security devices at scale across networks of any size without having to write any scripting code. Multitenancy support for service providers or federated management teams ensures data privacy and network isolation across customers. The BackBox Automation Library gets you started quickly with support for devices from 180 vendors and thousands of automation that can be used as-is or customized for your use. Can’t find a pre-built automation that fits your criteria? Build your own using only the CLI or API commands you already use for administration. No Python, YAML, or any other scripting language is required. The BackBox support team can create new automations to your specifications. Read more Ahsay Cloud Backup Suite (AhsayCBS) is an advanced client-server based on-premises and cloud backup software solution for Businesses and MSPs. The whole solution can be deployed within a company to back up all virtual machines, servers, desktops, and laptops. MSPs can also use it for offering secure managed backup service to their clients. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    73%
  • Momentum
    64%
  • Popularity
    77%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    74%
  • Momentum
    60%
  • Popularity
    73%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.8/5 67 user ratings
2.4/5 7 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    83.6%
  • Very Good

    16.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    14.3%
  • Very Good

    28.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    57.1%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Reliable Backups, Ease of Use, Excellent Customer Support, Wide Range of Device Support

    Limited Device Support for Specific Vendors, Lack of Detailed Documentation, Occasional Software Bugs, Complex Script Customization

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

BackBox is a highly-rated, user-friendly backup solution for networking equipment. Users praise its ability to automate back-ups and restores for a wide range of brands, including Cisco, Checkpoint, and Fortinet. The software simplifies configuration management and boosts efficiency. Customers also appreciate the responsive support team, who help with script customization and troubleshooting. Although some users note that BackBox can be expensive, its automation capabilities and comprehensive nature make it a valuable tool for many businesses.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard BackBox Custom

Ahsay Cloud Backup Suite Others

NinjaOne Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots BackBox Demo - BackBox V6 Dashboard
+ 2 More
Not Available Alerts
+ 3 More
Videos Video Thumbnail Video Thumbnail Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Kansas, USA Located in: Hong Kong, Hong Kong Located in: Austin, TX
Contact Details

+1-833-222-5269

https://backbox.com/

+852 3580-8037

https://www.g2.com/products/ahsay-backup/reviews

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

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