Atera |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | BackBox is a purpose-built network automation platform that automates daily administrative tasks and large projects on thousands of networks worldwide. BackBox allows you to automate the operations of network and security devices at scale across networks of any size without having to write any scripting code. Multitenancy support for service providers or federated management teams ensures data privacy and network isolation across customers. The BackBox Automation Library gets you started quickly with support for devices from 180 vendors and thousands of automation that can be used as-is or customized for your use. Can’t find a pre-built automation that fits your criteria? Build your own using only the CLI or API commands you already use for administration. No Python, YAML, or any other scripting language is required. The BackBox support team can create new automations to your specifications. Read more | Acronis True Image is an online-based Backup Software. Make a replica of a Windows or Mac system while it’s in use, without having to stop and reboot. The easiest way to migrate all of your data OS, files, applications, and settings to a larger or faster disk. Keep working, playing, or surfing with continuous backups that capture changes as often as every five minutes. Easily restore your system to the same or new hardware with bootable media and driver injection technology. Your data is quickly loaded on the machine of your choice. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Reliable Backups, Ease of Use, Excellent Customer Support, Wide Range of Device Support Limited Device Support for Specific Vendors, Lack of Detailed Documentation, Occasional Software Bugs, Complex Script Customization |
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Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
BackBox is a highly-rated, user-friendly backup solution for networking equipment. Users praise its ability to automate back-ups and restores for a wide range of brands, including Cisco, Checkpoint, and Fortinet. The software simplifies configuration management and boosts efficiency. Customers also appreciate the responsive support team, who help with script customization and troubleshooting. Although some users note that BackBox can be expensive, its automation capabilities and comprehensive nature make it a valuable tool for many businesses. |
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The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Standard BackBox Custom |
Essential $49.99 $49.99 per year Advanced $57.99 $57.99 per year Premium $124.99 $124.99 per year |
NinjaOne Custom |
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| Company Details | Located in: Kansas, USA | Located in: Burlington, Massachusetts | Located in: Austin, TX |
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+1-833-222-5269 |
+1 781 782 9000 |
+1 888 542-8339 |
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