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Atera

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Backblaze logo
Backup Software

4.2 599 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jottacloud logo
Backup Software

2.7 30 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Backblaze is an online backup application that provides low-cost backup services. This software has an auto backup feature which maintains backup automatically in its cloud storage at regular intervals. It is compatible with Windows and Mac and data transfer between these two operating systems is also possible. The software uses AES military-grade encryption for the security of data. Data encrypted by AES are then stored using secured SSL connection in the cloud servers. Backblaze provides unlimited data storage space and allows the user to encrypt data using their own private key. It is a web-based application compatible with all OS platforms and provides secured backup services. Read more Jottacloud is a cloud storage service that lets you back up, sync, and share files. Keep all your work files stored in a safe place, available when and where you need them. Teams, organizations, and businesses can easily store, share and collaborate on files and folders, or co-author office documents in real-time. By using Jottacloud, your employees can work efficiently across devices. It also makes it easy to share files with colleagues, partners, and clients. Payment becomes easy with one single bill for the whole team. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Starts at $7.00.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    67%
  • Popularity
    92%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.2/5 599 user ratings
2.7/5 30 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    56.8%
  • Very Good

    25.2%
  • Average

    6.2%
  • Poor

    1.7%
  • Terrible

    10.2%
  • Excellent

    30%
  • Very Good

    6.7%
  • Average

    10%
  • Poor

    6.7%
  • Terrible

    46.7%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Unlimited Storage, Affordable Pricing, Ease of Use, Reliable Backup

    Slow Download Speeds, Poor Customer Support, Tedious Restore Process, Software Issues

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Backblaze user reviews are generally positive, praising its ease of use, affordability, and reliability. Many users appreciate the straightforward interface, highlighting its user-friendly design and intuitive navigation. They also commend the competitive pricing plans, deeming them reasonable and cost-effective. Additionally, reviewers frequently mention Backblaze's dependable backup performance, with users expressing satisfaction with the speed and consistency of their backups. However, some reviewers have encountered challenges with customer support, reporting occasional difficulties in reaching support representatives or experiencing delays in resolving issues.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

Pros & Cons
  • Unlimited data storage space
  • AES military-grade encryption for data security
  • Automatic backup feature for regular backups
  • Compatible with Windows and Mac operating systems
  • Web-based application accessible from any device
  • May not offer advanced features found in other backup software
  • Customer support may not be as responsive as desired
  • Centralized storage and collaboration for teams
  • Real-time co-authoring of office documents
  • Easy file sharing with colleagues and clients
  • Automated backup and sync features
  • Secure data storage with encryption
  • May not be as feature-rich as some dedicated backup solutions
  • Pricing may be higher for larger teams
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $7.00.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Backblaze $7.00 $7.00 per month

Free Free

Professional Others

Home 1TB Others

Home 5 TB Others

Home 10 TB Others

Home 20 TB Others

Business Free Free

Business Small Others

Business Medium Others

Business Large Others

NinjaOne Custom

 
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Vendor information

Company Details Located in: San Mateo, California Founded in: 2007 Located in: Oslo, Norway Located in: Austin, TX
Contact Details

Not available

https://www.backblaze.com/

+47 21 04 29 00

https://www.jottacloud.com/en/business/

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

FAQs

What are the key features of Backblaze?

Backblaze offers automated storage, backup scheduling, cloud storage, compression options, encryption, incremental backup, mobile compatibility, remote access, secure data storage, and web access.

What are the key features of Jottacloud?

Jottacloud provides automated storage, backup scheduling, cloud storage, compression options, encryption, incremental backup, mobile compatibility, remote access, secure data storage, and web access.

What are the alternatives to Backblaze?

Some alternatives to Backblaze include Carbonite, IDrive Online, Jungle Disk Encrypted Cloud Backup, IBackup, and BackupVault Cloud Backup.

What are the alternatives to Jottacloud?

Alternatives to Jottacloud include Dropbox Business, pCloud, Microsoft OneDrive for Business, IDrive Online, and OpenDrive.

What are the advantages of using Backblaze over Jottacloud?

Backblaze offers unlimited data storage space, while Jottacloud does not. Additionally, Backblaze allows users to encrypt data using their own private key, which Jottacloud does not.

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